Asesor de viajes Sr
Role in brief
BCD Travel seeks a Senior Travel Advisor to manage corporate travel requests and ensure compliance with policies. Candidates with corporate travel experience and GDS knowledge should consider applying.
About the role
In this role, you will be responsible for processing travel requests, including quotes and reservations, while ensuring adherence to company policies. You will act as a liaison between clients and suppliers, addressing any issues that arise during service delivery.
Success in this position involves effectively managing client benefits, such as upgrades and reward ticket redemptions, while maintaining high service standards. You will work within established protocols to meet client needs and ensure smooth operations.
The salary range for this role is between $13,000 and $21,000.
Who this role suits
- A candidate with a strong background in corporate travel.
- Someone who is detail-oriented and able to follow established procedures.
- An effective communicator who can liaise between clients and suppliers.
- A proactive individual who can manage client benefits and issues efficiently.
From the employer
Main Responsibilities
- Process and follow up on quotes, reservations, issuances, confirmations, and modifications requested by the client through established request channels.
- Comply with service conditions and adhere to established parameters, procedures, instructions, tools, applications, and response times for each client.
- Assist clients using BCD Travel's established service protocols to ensure standards and service delivery parameters are met.
- Act as a communication channel between suppliers and clients to guide them during service delivery or in case of any issues affecting normal operations.
- Monitor the timely application of client benefits such as upgrades, waivers, reward ticket redemption, and application of commercial agreements with airlines, among others, and register them in the established tool.
- Apply unused tickets in accordance with the policy established for each client and update them in the assigned platform for tracking.
Requirements to Apply
- Experience in the corporate travel segment.
- Knowledge of GDS.
- Fixed-term contract (6 months).
Questions about this role
What is the remote policy?
The position is remote.
What seniority level is this role?
This is a senior-level position.
How can I apply?
Applications can be submitted through the BCD Travel job website.