Data Analyst (Sales)

About the role

This role focuses on enhancing sales performance and understanding the customer journey within Aviasales for Business, a platform that provides corporate travel solutions. The Data Analyst will be responsible for evaluating sales team effectiveness, analyzing customer interactions from initial lead to re-engagement, and ensuring the quality of collected data. This involves building clear reports and dashboards to provide actionable insights to the sales team.

A key aspect of this position is proactive metric monitoring, which includes identifying data anomalies, suggesting new ways to segment data, and conducting cohort analysis to uncover growth opportunities. The analyst will also formulate hypotheses based on their findings. This work directly supports sales planning, KPI tracking, and long-term strategic initiatives, contributing to the overall efficiency and success of the sales department.

Success in this role means not only executing analytical tasks but also taking ownership by proposing new ideas and research directions. The analyst will work with various stakeholders, translating complex data insights into clear communications and helping to define business needs. The company values efficiency and open communication, offering a remote work environment with a culture that appreciates travel.

The salary for this position ranges from $63,250 to $109,250 USD annually.

Skills that matter here

• SQL: This role requires strong SQL knowledge for collecting data from various sources and building aggregates.
• Excel: Strong Excel knowledge is necessary for data manipulation and analysis.
• AI tools: Active use of AI tools like ChatGPT or Claude is expected to enhance analytical capabilities.
• BI tools: The ability to visualize data and work with BI tools is essential for creating dashboards and reports.

Who this role suits

• A person who thrives on deep-diving into data to uncover patterns and opportunities.
• Someone who takes initiative, proposing new ideas and research directions beyond assigned tasks.
• An individual who can clearly communicate complex data insights to non-technical stakeholders.
• A professional comfortable working independently in a remote setting while collaborating with a sales team.

From the employer

• Analyze and evaluate sales team performance;
• Analyze the full customer journey — from website visit and lead acquisition to purchases and re-engagement;
• Collect data from multiple sources, build aggregates, and ensure data quality;
• Provide the sales team with clear and insightful reporting: build dashboards, set up alerts, etc.;
• Proactively monitor metrics: identify anomalies and deviations, suggest new data cuts, perform cohort analysis, identify growth opportunities, and formulate hypotheses;
• Participate in sales planning, KPI tracking, and long-term planning;

• 3+ years of experience as a business or data analyst;
• Strong knowledge of SQL and Excel;
• Active use of AI tools (e.g., ChatGPT, Claude);
• Ability to visualize data and work with BI tools;
• Experience working with APIs of CRM systems, marketing platforms, and ad platforms is a plus;
• Experience in B2B SaaS is a plus;
• Strong ownership and proactivity: willingness not only to execute tasks but also to propose hypotheses and research directions;
• Experience working with multiple stakeholders and the ability to communicate insights clearly, as well as help define business needs and expectations;

• Work from anywhere in the world: no location restrictions, salary paid in USD, travel-loving culture;
• No bureaucracy: efficient processes, horizontal and open communication, quick idea discussion and decision-making;
• Benefits compensation: private medical insurance, psychotherapy or language courses, sports activities, and sick leave.