Director, Business Operations

About the role

This Director role at Figma focuses on resolving complex, high-impact business questions, guiding them from initial ambiguity to actionable decisions and owning the subsequent outcomes. A key responsibility will be defining how Figma monetizes its AI offerings, including agents, usage-based billing, APIs, and acquired businesses. The successful candidate will need to develop a clear vision for the evolving monetization landscape.

The position involves building and leading a small, high-performing team, establishing rigorous standards for structured thinking and executive-level synthesis. This director will serve as a crucial partner to Product, Finance, Engineering, and Go-to-Market teams, especially when addressing challenging problems. They will also contribute an independent perspective to company planning and significant capital allocation decisions.

Success in this role requires a candidate who consistently takes on the most difficult and undefined problems within an organization. They should possess a strong foundation in strategy, gained from management consulting, private equity, or investing, combined with operational experience at a high-growth software company in areas like Product, Growth, Strategy & Operations, or BizOps. A proven ability to transform ambiguous, company-defining issues into executive decisions is essential.

The annual base salary for this position ranges from $258,000 to $348,000 USD.

Skills that matter here

• monetization: This role will define how Figma monetizes its AI offerings and other products, requiring expertise in pricing, packaging, and business model design.
• financial modeling: The role requires strong business and financial instincts, including reasoning fluently about P&L and business models, with hands-on financial modeling being a plus.
• SQL: Hands-on experience with SQL is an added plus, indicating a need for data analysis skills to support strategic decisions.
• management consulting: A background in management consulting provides a strong strategic foundation for tackling ambiguous business problems.
• private equity: Experience in private equity offers a foundation in strategic thinking and financial analysis relevant to this role's focus on business models and capital allocation.
• Product: Operating experience in Product at a high-growth software company is valuable for understanding product strategy and its intersection with monetization.

Who this role suits

• You are the person consistently entrusted with the most challenging and undefined problems.
• You possess a blend of top-tier strategic foundation and hands-on operational experience in a high-growth software environment.
• You excel at communicating with executive-level clarity and can influence senior leaders without direct authority.
• You have a strong grasp of business financials and models, demonstrating acute business and financial instincts.

From the employer

What you'll do at Figma:

• Take Figma's most ambiguous, highest-stakes business questions from "no one knows" to a decision we can act on — and own the outcome.
• Set the direction for how Figma monetizes the AI era: agents, consumption/usage-based billing, our APIs, and acquired businesses — with a real point of view on where the model is going, not just where it is.
• Build and lead a small, exceptional team; set the bar for structured thinking and exec-ready synthesis.
• Be the partner Product, Finance, Engineering, and GTM want in the room when the problem is hard.
• Bring a sharp, independent voice into company planning and our biggest capital-allocation calls.

We'd love to hear from you if you have:

• You’re always the one handed the hardest, vaguest, most important problems.
• Pair a top-tier strategy foundation (management consulting, private equity, or investing) with operating experience at a high-growth software company (Product, Growth, Strategy & Ops, or BizOps) or a top-tier PE/VC firm.
• Have a track record of taking ambiguous, company-defining problems from zero structure to executive decision.
• Communicate with exec-level clarity and influence senior leaders without authority.
• Reason fluently about a P&L and a business model — strong business and financial instincts.
• Lead and develop people.

While it's not required, it's an added plus if you also have:

• Exposure to monetization, pricing & packaging, or business-model design — especially in the AI/consumption era.
• Hands-on financial modeling / SQL.

At Figma, we offer:

• Equity to employees.
• Competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
• Annual Base Salary Range: $258,000 — $348,000 USD.