Director, Corporate Communications

About the role

This Director role involves shaping and executing Cohere's corporate communication strategies, aligning them with the company's goals and brand. The work includes partnering with executive leadership and product teams to craft messaging for business priorities and market positioning. A key aspect is leading storytelling initiatives that connect daily work to the company's mission, amplify customer successes, and elevate executive thought leadership.

The successful candidate will build and lead a team of eight across various communication functions, overseeing channels like earned media, owned platforms, executive communications, and employee engagement tools. This position also requires integrating AI into communication processes to enhance content creation and scaling. Leveraging data-driven insights and audience research will be crucial for informing strategies that resonate with all stakeholders.

Success in this role means effectively managing crisis and issues communications, coordinating with legal and executive teams to protect the company's reputation. The Director will serve as a central hub, ensuring consistency across internal communications, external PR, marketing narratives, and executive messaging. This requires navigating organizational dynamics and building strong relationships at all levels within a fast-moving environment.

The salary for this position ranges from $230,000 to $290,000 annually.

Skills that matter here

• in-house corporate communications: The role requires 12-15 years of experience in this area, ideally within a high-growth tech or AI environment, to lead global narrative and strategy.
• people management: Candidates need 5+ years of experience in managing teams, as this position involves building and leading a team of eight communication professionals.
• pre-IPO communications: Experience in pre-IPO communications is necessary to navigate the unique communication challenges and opportunities of a company preparing for public offering.
• policy and regulatory communications: The role involves managing communications related to policy and regulatory matters, requiring prior experience in this specialized area.
• exceptional writer: This position demands strong writing skills to distill complex topics into clear, compelling narratives for various audiences and channels.
• project management skills: The Director will need to be highly organized and process-driven, with strong project management skills to oversee various communication initiatives.

Who this role suits

• Someone who thrives in ambiguous, fast-moving environments and can prioritize effectively.
• An individual who is highly organized, process-driven, and has a bias for action.
• A person who is an exceptional writer, capable of simplifying complex topics into compelling narratives.
• Someone who can serve as a trusted advisor to senior leaders and build strong relationships across all organizational levels.

From the employer

As Director, Corporate Communications, you will:

• Build and lead a team of eight across various Corporate Communications functions
• Develop and implement comprehensive Corporate Communications strategies that align with organizational goals, values, and brand positioning across internal and external audiences
• Partner with executive leadership, people operations product teams, and external stakeholders to craft clear, compelling messaging and materials that support business priorities, organizational changes, and market positioning
• Develop and execute rapid response muscle
• Oversee high-impact communications forums including executive speaking engagements, industry conferences, customer events, and internal leadership gatherings
• Lead AI integration for the communications team to enhance content ideation, creation, and scaling
• Oversee and optimize the corporate communications channel ecosystem—including earned media, owned channels, executive communications, and employee engagement tools—while innovating with emerging formats and technologies
• Lead cross-functional storytelling initiatives that connect daily work to Cohere's mission, amplify customer success stories, and elevate executive thought leadership in the marketplace
• Leverage data-driven insights and audience research to inform communications strategies that resonate with employees, customers, partners, investors, and industry influencers
• Direct crisis and issues communications preparedness and response across all stakeholder groups, coordinating with legal, executive leadership, and functional teams to protect corporate reputation and stakeholder trust
• Serve as the central communications hub, ensuring seamless integration and consistency between internal communications, external PR, marketing narratives, and executive messaging across all touchpoints

You may be a good fit if you:

• Have 12-15 years of experience in-house corporate communications, ideally within a fast-paced, high-growth tech or AI environment
• 5+ years of experience in people management
• Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
• Are adept in pre-IPO communications
• Have experience in policy and regulatory communications
• Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives
• Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams
• Are highly organized and process-driven, with strong project management skills and a bias for action
• Bring high levels of creativity to communications – in format, channel, and storytelling
• Are comfortable navigating organizational dynamics and building strong relationships across all levels
• Thrive in ambiguous, fast-moving environments and know how to prioritize ruthlessly

FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits:
• Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite.