Role in brief
Coinbase is hiring a Senior Operations Associate to manage financial promotions and asset listings for the UK market. This role involves process improvement and governance, suitable for someone with a strong background in financial services operations within regulated environments.
About the role
This role focuses on operational excellence within the UK market, specifically overseeing the approval processes for financial promotions and asset listings. The Senior Associate will be responsible for the entire workflow, from initiation to completion, ensuring compliance and efficiency in a regulated environment. A key part of the work involves building and refining operational processes to enhance scalability.
The position requires leading the UK product governance process and preparing reports for senior stakeholders and governance bodies. This involves a strong understanding of regulatory requirements and the ability to translate complex operational data into clear, actionable insights for leadership. Success in this role means consistently improving operational workflows and maintaining high standards for compliance and reporting.
Collaboration is essential, as the Senior Associate will partner with the central Customer Experience team to ensure that operational improvements align with customer needs and contribute to a positive user experience. The work environment at Coinbase is described as intense and demanding, suitable for individuals who thrive on being challenged and pushing their own limits to achieve high standards.
The compensation for this role includes a competitive salary ranging from $68,000 to $112,000, along with equity and bonus eligibility.
Skills that matter here
- financial services operations: The role requires extensive experience in this area to manage UK financial promotions and asset listings.
- building and scaling operational processes: This skill is crucial for improving and expanding workflows within a regulated environment.
- defining and implementing operational policies and procedures: The role involves creating and putting into practice the rules that govern operations.
- gathering, organizing, and interpreting operational data: This is necessary for preparing governance and stakeholder reporting materials.
- generative AI: The role expects responsible utilization of this technology as part of its requirements.
Who this role suits
- Someone with at least four years of experience in financial services operations.
- An individual who has a proven history of improving and scaling operational processes in regulated settings.
- A person who can define and implement operational policies and procedures effectively.
- A candidate who is adept at collecting, organizing, and interpreting operational data.
From the employer
- Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK.
- Build, improve, and scale UK operational processes and workflows.
- Lead the UK product governance process.
- Prepare governance and senior stakeholder reporting materials.
- Partner with the central Customer Experience team.
- 4+ years in financial services operations.
- Proven track record of building and scaling operational processes in a regulated environment.
- Experience defining and implementing operational policies and procedures.
- Demonstrated ability to gather, organize, and interpret operational data.
- Utilizes generative AI responsibly.
- Competitive salary range of $68K-$112K.
- Equity compensation and bonus eligibility.
- Medical, dental, and vision benefits.
- Remote-first work environment with quarterly in-person sessions.
Questions about this role
What is the remote work policy for this role?
This is a remote-first position, with quarterly in-person sessions required.
What is the seniority level for this position?
This is a senior-level position requiring significant experience.
What skills are required for this role?
Candidates need 4+ years in financial services operations, experience building and scaling processes in regulated environments, defining operational policies, interpreting operational data, and responsibly using generative AI.