Salesperson (all genders) Part-time in Dresden

About the role

This role involves direct customer interaction within a retail environment. The salesperson will be responsible for greeting customers, ensuring the store is tidy and appealing, and efficiently managing transactions at the cash register. A key aspect of the role is processing customer complaints and returns with professionalism and speed, contributing to a positive shopping experience.

The position is part-time and based in Dresden, focusing on front-of-house operations. Candidates will work within a team, contributing to a welcoming atmosphere. Success in this role means consistently delivering good customer service, maintaining store standards, and effectively handling daily retail tasks, all while aligning with the company's mission.

The company aims to build a leading European e-commerce ecosystem. This role supports the physical retail presence, ensuring that the customer experience reflects the company's values. The ideal candidate will embody a positive demeanor and a team-player mentality, contributing to a supportive work environment and helping to achieve operational excellence.

The annual salary for this part-time role ranges from $41,250 to $71,250.

Who this role suits

• Someone who enjoys direct customer interaction and maintaining a positive public-facing presence.
• An individual who is organized and detail-oriented, capable of managing cash register operations and store presentation.
• A person with a positive attitude who works well in a team setting.
• Someone who can communicate effectively in German or English.

From the employer

• Welcome customers with a smile and a positive attitude.
• Ensure a well-organized and attractive store environment.
• Handle all cash register operations professionally and efficiently.
• Process complaints and returns swiftly.
• Identify with Zalando's mission to create a more sustainable world.

• Experience in retail or customer service is a plus, but not mandatory.
• Ability to communicate effectively in good German or English.
• Positive demeanor and a team player mentality.

• Employee stock program.
• 40% discount on fashion and beauty products sold and shipped by Zalando.
• Two days of paid leave per year for volunteer activities.
• Planned working hours.
• Paid overtime (max. 25%) available on demand.
• At least 27 vacation days per calendar year.
• Relocation support (by prior arrangement).
• Family services, including counseling and support.
• Health and wellness options (e.g., Gympass).
• Support for mental well-being and coaching available.
• Development opportunities through Zalando's training platform and semi-annual peer-to-peer performance reviews.