Role in brief
MoonPay, a unified payments platform for digital currency, is seeking a Senior People Partner. This role involves providing expert HR advisory, managing complex employee lifecycle processes, and developing People policies. The ideal candidate has significant experience in employee relations and supporting globally distributed teams within fast-paced, scaling organizations, with a focus on data-driven decision-making and organizational effectiveness.
About the role
This role focuses on providing expert HR guidance and managing complex employee-related processes. Responsibilities include advising on performance management, grievance investigations, disciplinary actions, and conflict resolution. The position also involves handling Performance Improvement Plans, exits, restructures, and legal-risk matters, often in collaboration with legal counsel.
A key aspect of this role is developing and maintaining global People policies and frameworks, ensuring compliance with US employment law while also aligning with local requirements in other jurisdictions. The Senior People Partner will collaborate with senior leaders to drive organizational design, workforce planning, and change management initiatives, fostering organizational effectiveness.
Success in this position means coaching and developing managers to enhance leadership capabilities and improve team performance across diverse global teams. The role also involves leading employee engagement initiatives, using feedback and data to improve retention and overall organizational health. A data-driven approach is essential for informing decisions and sharing insights with leadership.
The salary for this position ranges from $130,000 to $160,000 USD annually.
Skills that matter here
- US employment legislation: This role requires ensuring global People policies comply with US employment laws and align with local regulations in other countries.
- Performance Improvement Plans (PIPs): The Senior People Partner will manage complex employee lifecycle processes, including the administration of Performance Improvement Plans.
- organizational design: This position involves partnering with senior leaders to drive organizational design and workforce planning initiatives.
- employee engagement initiatives: The role includes leading initiatives to improve employee engagement, retention, and organizational health based on feedback and data.
- AI and automation tools: The ideal candidate can leverage AI and automation to augment workflows and analyze data, demonstrating a forward-thinking approach to technology integration.
- globally distributed teams: This position requires experience supporting leaders and teams across multiple countries, navigating different employment practices and cultural considerations.
Who this role suits
- Someone with a background in HR leadership within rapidly growing or technology-focused companies.
- An individual who excels at coaching and influencing senior stakeholders, balancing business goals with employee experience and compliance.
- A person who is analytical, pragmatic, and solution-oriented, capable of building trust and operating effectively in dynamic environments.
- A professional who uses data to inform decisions and proactively explores how technology can enhance HR processes.
From the employer
What you will do
- Provide expert HR advisory support across employee relations matters, including performance management, grievance investigations, disciplinary processes, absence management, and workplace conflict resolution.
- Manage complex employee lifecycle processes including Performance Improvement Plans (PIPs), exits, restructures, and legal-risk-related people matters, partnering with Legal and external counsel where appropriate.
- Develop, review, and maintain global People policies, processes, and frameworks while ensuring compliance with US employment legislation and alignment with local requirements in other jurisdictions.
- Partner with senior leaders and managers globally to drive organizational design, workforce planning, change management, and organizational effectiveness initiatives.
- Coach and develop managers to strengthen leadership capability, improve team performance, and effectively navigate people-related challenges across diverse teams and geographies.
- Lead employee engagement initiatives, leveraging employee feedback and people data to improve engagement, retention, and organizational health across the business.
- Maintain a data-driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership.
About You
- Significant experience in a People Partner, HR Business Partner, or equivalent role supporting fast-paced, scaling, or technology-driven organizations.
- Strong expertise in US employee relations, employment law, performance management, investigations, disciplinary processes, and complex people case management.
- Proven experience supporting globally distributed teams and leaders across multiple countries, with the ability to navigate differing employment practices, cultural considerations, and regulatory requirements.
- Demonstrated success leading organizational change initiatives, supporting organizational design, and influencing leaders through periods of growth and transformation.
- Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience, compliance obligations, and risk management considerations.
- Highly analytical, pragmatic, and solution-oriented, with the ability to build trusted relationships and operate effectively in ambiguous environments.
- Demonstrated ability to leverage AI and automation tools to augment workflows and analyse data, with a forward-thinking approach to AI integration.
Benefits & Perks
- 💰 Competitive salary package
- 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
- 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
- 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
- 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
- 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
- 🩺 Private Healthcare benefits: To protect you and your loved ones
- 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought
- 📚 Annual training budget: We support your training journey every step of the way
- 🪑 Home office setup allowance: Create the home office of your dreams
- 👛 Remote working allowance: Those working fully remotely get a little extra for utilities
- 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
- 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC
- ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
- 🚀 Working in a disruptive and fast-growing company where excellence is rewarded
Questions about this role
What is the remote work policy for this role?
This is a fully remote position, offering the choice to work from home or a Moonbase office if preferred.
What is the seniority level of this position?
This is a senior-level role, requiring significant experience in a People Partner or HR Business Partner capacity.
What skills are important for this role?
Key skills include expertise in US employee relations and employment law, experience with global teams, organizational change leadership, coaching managers, and a data-driven approach, including leveraging AI tools.