Senior People Partner

About the role

As a Senior People Partner at MoonPay, you will be responsible for providing expert HR advisory support across various employee relations matters, including performance management and grievance investigations. Your role will involve managing complex employee lifecycle processes and developing global People policies to ensure compliance with employment legislation.

You will collaborate with senior leaders to drive organizational design and effectiveness initiatives while coaching managers to improve team performance. Success in this role means leveraging data-driven insights to enhance employee engagement and retention, ultimately contributing to MoonPay's mission of financial empowerment.

The salary range for this role is between $130,000 and $160,000.

Who this role suits

• You have a strong background in HR or People Partner roles within technology-driven organizations.
• You are comfortable navigating complex employee relations and legal frameworks across multiple countries.
• You possess strong analytical skills and can thrive in ambiguous environments while building trusted relationships.
• You are proactive in coaching leaders and driving organizational change initiatives.

From the employer

What you will do

• Provide expert HR advisory support across employee relations matters, including performance management, grievance investigations, disciplinary processes, absence management, and workplace conflict resolution.
• Manage complex employee lifecycle processes including Performance Improvement Plans (PIPs), exits, restructures, and legal-risk-related people matters, partnering with Legal and external counsel where appropriate.
• Develop, review, and maintain global People policies, processes, and frameworks while ensuring compliance with US employment legislation and alignment with local requirements in other jurisdictions.
• Partner with senior leaders and managers globally to drive organizational design, workforce planning, change management, and organizational effectiveness initiatives.
• Coach and develop managers to strengthen leadership capability, improve team performance, and effectively navigate people-related challenges across diverse teams and geographies.
• Lead employee engagement initiatives, leveraging employee feedback and people data to improve engagement, retention, and organizational health across the business.
• Maintain a data-driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership.

About You

• Significant experience in a People Partner, HR Business Partner, or equivalent role supporting fast-paced, scaling, or technology-driven organizations.
• Strong expertise in US employee relations, employment law, performance management, investigations, disciplinary processes, and complex people case management.
• Proven experience supporting globally distributed teams and leaders across multiple countries, with the ability to navigate differing employment practices, cultural considerations, and regulatory requirements.
• Demonstrated success leading organizational change initiatives, supporting organizational design, and influencing leaders through periods of growth and transformation.
• Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience, compliance obligations, and risk management considerations.
• Highly analytical, pragmatic, and solution-oriented, with the ability to build trusted relationships and operate effectively in ambiguous environments.
• Demonstrated ability to leverage AI and automation tools to augment workflows and analyse data, with a forward-thinking approach to AI integration.

Benefits & Perks

• 💰 Competitive salary package
• 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
• 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
• 🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
• 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
• 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
• 🩺 Private Healthcare benefits: To protect you and your loved ones
• 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought
• 📚 Annual training budget: We support your training journey every step of the way
• 🪑 Home office setup allowance: Create the home office of your dreams
• 👛 Remote working allowance: Those working fully remotely get a little extra for utilities
• 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
• 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC
• ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
• 🚀 Working in a disruptive and fast-growing company where excellence is rewarded