Senior Product Designer, Truework

About the role

This Senior Product Designer role at Checkr focuses on the Truework product suite, which operates in the sensitive financial domain of lending and identity verification. The core responsibility involves owning the design process for key product areas, ensuring user-friendly experiences across borrower, lender, and internal operational workflows. This includes defining problems, shaping roadmaps, and delivering solutions that balance user needs with business objectives.

A significant part of the work involves simplifying complex financial processes, such as verification requests and document collection, into clear and intuitive user interfaces. The designer will utilize AI-assisted tools for rapid prototyping and iteration, while prioritizing trust, transparency, and accessibility in all designs. Success in this role means translating research and stakeholder insights into tangible product improvements.

The role requires close collaboration with Product and Engineering teams, as well as cross-functional partners like Customer Success, Sales, and Legal, to ensure designs are practical and effective in real-world scenarios. The designer will also contribute to maintaining and evolving design systems and standards, fostering consistency and quality across the Truework platform.

The listed salary range for this Senior Product Designer position is between $120,000 and $180,000 USD.

Skills that matter here

• Product Design: The role requires 5-8+ years of experience, focusing on end-to-end design from problem framing to measurable impact.
• Complex Domains: The designer must be comfortable navigating and simplifying intricate workflows, especially where edge cases are critical.
• AI-assisted design: This skill is used for rapid prototyping, validation, and implementing lightweight UI changes to speed up iteration.
• User Research: The role involves independently planning and executing lightweight research like interviews and usability testing, and partnering with dedicated researchers when available.
• Design Systems: The designer will contribute to and leverage design systems and standards to ensure product consistency and efficiency.
• Fintech: Experience in financial technology, lending, or other regulated, high-trust spaces is considered a valuable asset.

Who this role suits

• You are a designer who thrives in intricate problem spaces and can distill complexity into clear user experiences.
• You are a collaborative individual who can influence decisions through clear communication rather than relying on authority.
• You possess strong product instincts, capable of balancing user needs, business goals, and technical limitations.
• You are proactive and resilient, with a bias for action and a commitment to delivering meaningful outcomes amidst ambiguity.

From the employer

What you’ll do

• Own design for key Truework product areas across borrower, lender, and internal operational experiences (as applicable), from discovery through launch and iteration.
• Partner with Product and Engineering to define problems, shape roadmaps, and deliver high-quality solutions that align user needs with business outcomes.
• Simplify complex workflows (verification requests, document collection, consent/authorization, status visibility, exception handling) into clear, user-friendly experiences.
• Use AI-assisted design and development tools to rapidly prototype, validate, and—when appropriate—implement lightweight UI changes in code to improve iteration speed and overall product quality.
• Design for trust and clarity in a sensitive financial domain—prioritizing transparency, error prevention, accessibility, and confidence-building UI patterns.
• Translate insights into outcomes by combining qualitative research, stakeholder input, and product data to propose, test, and refine solutions.
• Create thoughtful interaction and visual design across responsive web and/or platform surfaces, producing clear specs and assets for engineering.
• Facilitate alignment with workshops, design reviews, and strong storytelling—helping teams move from ambiguity to decisions.
• Collaborate cross-functionally with partners such as Customer Success, Sales, Compliance/Legal, Data, and Operations to ensure designs work in the real world.
• Contribute to design systems and standards to improve consistency, speed, and quality across Truework.

What you bring

• 5–8+ years of product design experience (or equivalent), with a strong track record of shipping high-quality work.
• Your portfolio demonstrates end-to-end thinking: problem framing, exploration, rationale, collaboration, iteration, and measurable impact.
• Comfort working in complex domains where edge cases matter, and ability to distill complexity into simple, usable flows.
• Strong product instincts—balance user needs, business goals, technical constraints, and timeline realities.
• Experience in collaborative, cross-functional environments, influencing decisions through clarity rather than authority.
• Ability to independently plan and execute lightweight research (interviews, usability testing, concept validation) and partner effectively with researchers when available.
• Attention to detail: interaction patterns, content clarity, information hierarchy, and accessibility best practices.
• A strong bias for action: raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice to have

• Experience in fintech, lending, mortgage, identity, compliance-heavy, or other high-trust regulated spaces.
• Experience designing B2B / B2B2C products, especially workflows used by operations teams or external partners.
• Familiarity with design systems, documentation, and scalable component thinking.
• Experience designing for secure data, consent, and privacy-forward user experiences.

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• In-office environment with hub locations and in-office perks (lunch, commuter stipend, snacks)
• A relocation stipend may be provided.