Senior Product Designer, Truework

About the role

This Senior Product Designer role at Checkr centers on the Truework product suite, specifically designing for borrower, lender, and internal operational experiences within financial verification. The work involves taking ownership of design from initial discovery through launch and subsequent iterations, ensuring solutions align user needs with business goals. A key aspect is simplifying intricate financial workflows, such as verification requests and consent, into clear and intuitive user interfaces.

The designer will collaborate closely with Product and Engineering to define problems and shape roadmaps. This includes using AI-assisted tools for rapid prototyping and implementing minor UI changes to speed up iteration. Success in this role means consistently delivering high-quality, user-friendly designs that prioritize trust, clarity, and accessibility in a sensitive financial context, while also contributing to design systems and standards.

The ideal candidate will translate research and stakeholder input into tangible outcomes, creating thoughtful interaction and visual designs for responsive web platforms. This involves producing clear specifications and assets for engineers. The role also requires facilitating alignment across teams through workshops and design reviews, and collaborating with various cross-functional partners like Customer Success, Sales, and Compliance to ensure designs are practical and effective in real-world scenarios.

The salary for this position ranges from $120,000 to $180,000 USD annually.

Skills that matter here

• product design experience: This role requires 5-8 years of experience, demonstrating a history of shipping high-quality work and end-to-end design thinking.
• portfolio: A strong portfolio is essential to showcase problem framing, exploration, rationale, collaboration, iteration, and measurable impact.
• complex domains: The designer must be comfortable working with intricate financial workflows and edge cases, simplifying them into usable flows.
• cross-functional environments: Collaboration is key, requiring the ability to influence decisions through clarity rather than authority within diverse teams.
• research: The role involves independently planning and executing lightweight research, such as interviews and usability testing, and partnering with dedicated researchers.
• fintech, lending, mortgage, identity, compliance-heavy, or other high-trust regulated spaces: Experience in these specific industries is a 'nice to have' and would be beneficial due to the sensitive financial nature of the product.

Who this role suits

• You are a designer who thrives on simplifying complex problems into clear, user-friendly solutions.
• You are comfortable navigating sensitive financial domains where attention to detail and trust are paramount.
• You are a proactive collaborator, adept at influencing decisions and aligning diverse teams through clear communication.
• You possess a strong bias for action, taking ownership and demonstrating resilience in ambiguous situations to deliver meaningful results.

From the employer

What you’ll do

• Own design for key Truework product areas across borrower, lender, and internal operational experiences (as applicable), from discovery through launch and iteration.
• Partner with Product and Engineering to define problems, shape roadmaps, and deliver high-quality solutions that align user needs with business outcomes.
• Simplify complex workflows (verification requests, document collection, consent/authorization, status visibility, exception handling) into clear, user-friendly experiences.
• Use AI-assisted design and development tools to rapidly prototype, validate, and—when appropriate—implement lightweight UI changes in code to improve iteration speed and overall product quality.
• Design for trust and clarity in a sensitive financial domain—prioritizing transparency, error prevention, accessibility, and confidence-building UI patterns.
• Translate insights into outcomes by combining qualitative research, stakeholder input, and product data to propose, test, and refine solutions.
• Create thoughtful interaction and visual design across responsive web and/or platform surfaces, producing clear specs and assets for engineering.
• Facilitate alignment with workshops, design reviews, and strong storytelling—helping teams move from ambiguity to decisions.
• Collaborate cross-functionally with partners such as Customer Success, Sales, Compliance/Legal, Data, and Operations to ensure designs work in the real world.
• Contribute to design systems and standards to improve consistency, speed, and quality across Truework.

What you bring

• 5–8+ years of product design experience (or equivalent), with a strong track record of shipping high-quality work.
• Your portfolio demonstrates end-to-end thinking: problem framing, exploration, rationale, collaboration, iteration, and measurable impact.
• Comfort working in complex domains where edge cases matter, and ability to distill complexity into simple, usable flows.
• Strong product instincts—balance user needs, business goals, technical constraints, and timeline realities.
• Experience in collaborative, cross-functional environments, influencing decisions through clarity rather than authority.
• Ability to independently plan and execute lightweight research (interviews, usability testing, concept validation) and partner effectively with researchers when available.
• Attention to detail: interaction patterns, content clarity, information hierarchy, and accessibility best practices.
• A strong bias for action: raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Nice to have

• Experience in fintech, lending, mortgage, identity, compliance-heavy, or other high-trust regulated spaces.
• Experience designing B2B / B2B2C products, especially workflows used by operations teams or external partners.
• Familiarity with design systems, documentation, and scalable component thinking.
• Experience designing for secure data, consent, and privacy-forward user experiences.

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
• In-office environment with hub locations and in-office perks (lunch, commuter stipend, snacks)
• A relocation stipend may be provided.