Senior Program Manager, Partner Programs

About the role

This Senior Program Manager role focuses on guiding partners through the integration of their solutions with the Stellar Network. The work involves directing software and product development from initial launch to final completion, with a core responsibility for timely and high-quality delivery. A key part of the role is to maintain long-term roadmaps for partner integrations and ensure the success of multiple partners within the Stellar ecosystem.

The position requires hosting and leading meetings with both technical and business stakeholders, as well as identifying and managing technical dependencies and potential blockers across various teams. Success in this role means consistently measuring program performance against company and team objectives, and establishing clear process frameworks, templates, and best practices that can be adopted throughout the organization to streamline workflows.

The ideal candidate will have a strong background in managing software development programs, particularly within financial services and blockchain environments. They should be comfortable with technical discussions related to APIs and system integrations, capable of translating between technical and business needs. The role also emphasizes the use of AI tools to enhance productivity and requires excellent communication and leadership skills to effectively engage with diverse partners.

The base salary for this position ranges from $145,000 to $195,000, depending on job-related knowledge, skills, experience, and location.

Skills that matter here

• blockchain: This role requires familiarity with blockchain/crypto concepts to credibly coordinate with engineering teams and understand the Stellar Network's technology.
• program management: The core function of this role is to manage, plan, and direct software and product development activities for partner integrations.
• software development: The Senior Program Manager will manage software development programs and coordinate technical discussions related to integrations.
• communication: Excellent written and verbal communication is essential for hosting partner meetings, documenting progress, and leading diverse stakeholders.
• AI tools: The role encourages using AI tools for tasks like drafting documentation, summarizing information, and streamlining reporting to work more efficiently.
• Jira: Experience with program and project management tools like Jira is required for tracking and managing project workflows.

Who this role suits

• A person with at least 7 years of experience managing software development programs, specifically in financial services, with some exposure to blockchain startups.
• Someone who is comfortable engaging in technical discussions about APIs and system dependencies, capable of bridging communication between technical and business teams.
• An individual who is independent, results-driven, and adept at identifying priorities in a dynamic environment, with a knack for proactive problem-solving.
• A leader with strong organizational skills, attention to detail, and the ability to create and implement processes to streamline workflows.

From the employer

In this role, you will:

• Manage, plan, and direct software and product development activities from launch to completion, with overall responsibility for delivering on time and at high quality.
• Own long-term partner integration roadmaps and the success of multiple partners in the Stellar ecosystem.
• Host and drive partner meetings with technical and business stakeholders.
• Identify and manage technical dependencies and blockers across partner and internal engineering teams.
• Maintain partner-related documentation, including milestone plans, dependencies, schedules, risks, and meeting notes.
• Measure program performance, analyzing the successful completion of short- and long-term goals against company and team OKRs.
• Define process frameworks, program plan templates, tools, and best practices that can be adopted throughout the organization.

You have:

• 7+ years of experience managing software development programs in the financial services industry, some of which took place in a blockchain startup or small-company environment.
• Comfort engaging in technical discussions — APIs, integration flows, system dependencies — enough to coordinate credibly with engineering, track technical risks and blockers, and translate fluidly between technical and business stakeholders.
• Familiarity with blockchain/crypto concepts, or a demonstrated ability to ramp quickly on a complex, unfamiliar technical domain.
• A habit of using AI tools to work smarter — you look for ways to apply AI to your day-to-day, whether that's drafting and summarizing documentation, accelerating research, streamlining reporting, or automating repetitive workflows.
• Excellent written and verbal communication skills.
• Excellent leadership skills, with the ability to communicate effectively with partners from various backgrounds and positions.
• Great organizational skills, including attention to detail, multitasking, and creating and instituting processes to streamline workflows.
• Experience with program and project management tools like Jira, Airtable, Asana, Confluence, and Google Suite.
• An independent nature and results-driven attitude — you're good at identifying priorities and working in an environment with dynamic objectives.
• A knack for problem-solving — you have an eye for untold problems in the program life cycle and create solutions to minimize or mitigate them.
• An aptitude for advocating for partners while supporting the company's mission.
• Willingness to travel as needed (mostly to the Americas/Europe).

We offer competitive pay with a base salary range for this position of $145,000 - $195,000 depending on job-related knowledge, skills, experience, and location. In addition, we offer lumen-denominated grants along with the following perks and benefits:

• Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents.
• Flexible time off + 15 company holidays including a company-wide holiday break.
• Generous paid parental leave for all parents, plus paid pregnancy disability leave for birthing parents.
• Gym reimbursement ($80 per month).
• Life & ADD (up to $50K).
• Short & Long term disability.
• 401K with 4% match.
• Health & Dependent Care FSA Accounts.
• Commuter benefits with $250/month employer contribution.
• Health Savings Account (HSA) with monthly employer contribution.
• Family building benefits through Kindbody.
• Wellbeing benefits (One Medical, Rightway, Headspace).
• L&D budget of $1,500/year.
• Daily lunch and snacks in the office.
• Company retreats.