System Engineer [Cyprus]

About the role

This System Engineer position focuses on the support and maintenance of Soft2Bet's existing IT infrastructure. Responsibilities include setting up new workstations, installing necessary applications, and continuous monitoring of IT systems. The role also involves primary diagnostics for equipment malfunctions to ensure network operability and security.

The engineer will be responsible for configuring and maintaining peripheral equipment, managing IT equipment inventory, and setting up servers and network devices. A key aspect of the role is to create and maintain an internal wiki with technical documentation, manuals, and IT policies, alongside providing prompt troubleshooting for various issues.

Success in this role means contributing to a stable and secure IT environment for a company that develops over 40 products across 20 markets. The role is suited for someone who can manage diverse IT tasks, from user support to network configuration, and who values working in a dynamic setting with opportunities for professional development.

The annual salary for this position ranges from $55,000 to $85,000 USD.

Skills that matter here

• Linux Ubuntu: This role requires knowledge of Linux Ubuntu for system support and maintenance tasks.
• Windows 10: The engineer will need to be proficient with Windows 10 for workstation setup and system management.
• MacOS: Familiarity with MacOS is necessary for supporting various user environments and equipment.
• Firewall: Experience with firewalls is required for maintaining network security and configurations.
• VPN: The role involves working with VPN technologies like L2TP, IPSec, and OpenVPN for secure access.
• Windows Active Directory: Experience with Windows Active Directory is essential for managing user accounts and network resources.

Who this role suits

• A person who thrives on maintaining and optimizing IT infrastructure.
• Someone who enjoys a mix of hands-on setup, monitoring, and troubleshooting.
• An individual who values contributing to comprehensive technical documentation.
• A candidate who is comfortable supporting a diverse range of operating systems and network equipment.

From the employer

• Support and maintenance of existing company infrastructure.
• Participation in the arrangement of workplaces: setup, connection, installation of applications.
• Monitoring and managing IT systems.
• Primary diagnostics of equipment malfunctions, ensuring the operability and safety of the company’s network.
• Setting up and maintenance of peripheral equipment, service.
• Inventory of IT equipment.
• Setting up servers and network equipment.
• Build an internal wiki with technical documentation, manuals and IT policies.
• Prompt troubleshooting.

• Knowledge of Linux Ubuntu, Windows 10, MacOS.
• Work experience with Firewall, VPN (L2TP, IPSec/OpenVPN).
• Understanding of work principles NAT, DNS, DHCP, TCP/IP.
• Experience with Windows Active Directory, LDAP, RDS etc.
• The ability to configure network equipment Mikrotik, Cisco, Ubiquity etc.
• Understanding of the model OSI.
• Knowledge of software (MS Office 365, antivirus programs, etc.).
• Excellent communication skills.

Would be a plus:

• Understanding of Jira/Confluence.
• Strong organizational skills.
• Ability to multitask.

• Learning and development opportunities and interesting challenging tasks;
• Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
• Relocation package (tickets, staying in a hotel for 2 weeks);
• Company fitness corner in the office for employees;
• Opportunity to develop language skills and partial compensation for the cost of language classes;
• Birthday celebration present;
• Time for proper rest and 24 working days of Annual Vacation;
• Breakfasts and lunches in the office (partially paid by the company).