AI Business Strategy Manager

Responsibilities

• Strategic Roadmap Ownership: Architect and lead the enterprise AI implementation strategy, ensuring every initiative is purpose-built to meet 2026 goals for platform protection and operational excellence.
• Departmental Advisory: Partner with the Heads of Operations and other department heads to diagnose workflow friction and design autonomous, "Agentic" solutions that streamline cross-functional output.
• AI Performance Governance: Establish and own the framework for AI ROI by defining and tracking high-stakes KPIs, including Token Efficiency, HITL (Human-in-the-Loop) reduction, and Automated Resolution Accuracy.
• Security & Risk Collaboration: Co-engineer AI-driven defense layers with the Security team to proactively neutralize platform threats, specifically targeting anti-bot measures and mass-registration blocking.
• Technical Architecture & Design: Translate high-level strategic designs into scalable technical assets, including robust API integrations, standardized prompt libraries, and MCP (Model Context Protocol) servers.
• Operational Excellence: Oversee the end-to-end lifecycle of AI deployments to ensure designs are not only innovative but also functional, secure, and seamlessly integrated into the enterprise ecosystem.

Requirements

• A proven track record in AI strategy, demonstrating a clear evolution from early LLM applications to sophisticated RAG (Retrieval-Augmented Generation) and Agentic Workflows.
• Deep experience in high-growth Fintech or Crypto environments, with a demonstrated ability to scale operations while maintaining rigorous security standards.
• While business-led, you are fluent in the "language of engineering," comfortable discussing API orchestration, Vector Databases, and Model Context Protocols (MCP) with technical teams.
• A sophisticated influencer capable of navigating complex organizational structures to lead departments through the cultural and technical shifts of AI adoption.
• Professional fluency in English is essential; proficiency in Chinese is highly advantageous to facilitate seamless communication across our global teams.
• A data-driven mindset with the ability to translate technical performance metrics into clear business outcomes and executive-level insights.

Perks & Benefits

• Competitive compensation package
• Various team-building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• And many more! Apply and let us tell you more!