AML Compliance

Your mission

Join Bitpanda and contribute to the continued evolution of our Anti-Financial Crime (AFC) Compliance team. This role sits within the second line of defence and supports the governance and execution of our AFC/AML Compliance framework. As Bitpanda continues to scale, we are strengthening our AFC Compliance capabilities with a focus on clear accountability, high-quality decision-making, and a customer-aware approach to compliance.

• Conduct detailed investigations for Enhanced Due Diligence (EDD), Proof of Funds / Wealth (PoF/W), Transaction Monitoring (TxM) alerts, and PEP/Sanctions screening, using OSINT research and crypto exposure analysis, ensuring timely progression, clear decisions, and well-documented outcomes.
• As a second-level compliance executor, you will ensure that controls in the PoF/W and TxM areas are applied consistently.
• Prepare high-quality case documentation, including supporting evidence, statements of facts, AML Officer case presentations, and SARs or Approval/Refusal decisions where applicable.
• Make well reasoned compliance decisions that balance regulatory requirements and financial crime risk with awareness on customer impact while adhering to defined SLAs and communicating complexity in a transparent manner.
• Contribute to reporting requirements by preparing and collecting data for the Controls Report and delivering results for the Quarterly and Annual AML Reports.
• Collaborate closely with first-line teams (AML Ops, KYC Ops, Risk Ops, Payment Ops, Customer Care) and Legal to manage escalations effectively, providing clear guidance, status updates, and resolution paths.
• You will actively participate in continuous improvement initiatives to improve collaboration across the various teams.

Who you are

• You bring relevant proven experience as an AML Officer or in a similar financial crime compliance role, ideally within crypto, fintech, or banking and a track record of taking responsibility in the field.
• You are confident exercising professional judgement, documenting decisions clearly, and escalating appropriately when required.
• ACAMS or a similar qualification is desirable.
• Practical experience, critical thinking, and accountability are equally valued.
• For you, good customer experience and strong compliance walk hand in hand.
• You are organised and comfortable working in an environment with high regulatory standards and are comfortable to work a shift-based schedule.
• You have excellent written and verbal communication skills in English. Additional languages (e.g. Arabic, German, French, Italian, Spanish, or other European languages) are a strong asset, particularly for cross-border cases.

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration.