Role in brief
Binance seeks a Compliance Training Intern to develop and deliver learning materials, focusing on AI-enhanced content creation and tracking training effectiveness. This role involves cross-functional collaboration and supports global stakeholders. Ideal for individuals interested in instructional design within the crypto industry, particularly those with a data-driven approach and familiarity with digital content tools.
About the role
This internship focuses on developing and delivering compliance training materials for Binance, a major cryptocurrency exchange. The role involves designing engaging e-learning modules, guides, and tutorials, with a strong emphasis on using AI tools for content creation and personalization. The intern will also help coordinate training sessions and measure their effectiveness through data analysis.
The role requires collaboration with various internal teams, including Product, Compliance, and Customer Support, to ensure training content aligns with business and regulatory needs. The intern will support global stakeholders across different time zones, track mandatory training completion using LMS tools, and provide support to employees to enhance engagement and completion rates.
Success in this position means contributing to an efficient and scalable learning experience. The intern will continuously explore and implement AI-driven solutions for adaptive learning and automated content generation, aiming to improve overall learner experience and operational efficiency. This role is suited for someone who can work independently and contribute to strategic initiatives.
The annual salary for this internship ranges from $112,000 to $188,000 USD.
Skills that matter here
- AI tools: This role uses AI tools for enhancing content creation, personalization, scalability, and exploring innovative learning solutions like adaptive learning and chatbots.
- LMS tools: The intern will use Learning Management System tools to track employee completion of mandatory training programs and ensure compliance adherence.
- PowerPoint: Proficiency in PowerPoint is required for creating digital content and developing engaging learning materials.
- video editing software: The role requires using video editing software to design and develop engaging learning materials, including tutorials and e-learning modules.
- English: Fluency in written and verbal English is essential for communication, content development, and supporting global stakeholders.
- data analysis: The intern will measure training effectiveness through data analysis, feedback, and assessment results to generate insights for continuous improvement.
Who this role suits
- A person who is detail-oriented and possesses a data-driven mindset, capable of analyzing training effectiveness and generating insights.
- Someone who is adaptable and can work across different functional teams and geographic boundaries, supporting global stakeholders.
- An individual with strong communication skills, able to articulate ideas clearly and provide personalized support to learners.
- A candidate who demonstrates learning agility, critical thinking, and an innovative mindset, always seeking creative solutions and exploring new technologies like AI in learning.
From the employer
Responsibilities:
- Cross-Functional Collaboration
- Partner with Product, Compliance, and Customer Support teams to ensure training content is accurate, relevant, and aligned with business and regulatory priorities.
- Support global stakeholders across different regions and time zones.
- Learning Content Development (AI-Enhanced)
- Design and develop engaging learning materials (e-learning modules, guides, tutorials, job aids).
- Leverage AI tools (e.g., generative AI, content automation, voice/video tools) to enhance content creation, personalization, and scalability.
- Support the development of interactive and scenario-based learning experiences.
- Training Delivery & Facilitation
- Coordinate and support virtual and in-person training sessions, workshops, and labs.
- Enhance learner engagement through modern delivery techniques and digital tools.
- Training Compliance & Monitoring
- Track employee completion of mandatory training programs using LMS tools.
- Follow up with employees and stakeholders to ensure timely completion and compliance adherence.
- Training Effectiveness & Data Analytics
- Measure training effectiveness through data analysis, feedback, and assessment results.
- Generate insights to improve learning outcomes and support continuous improvement initiatives.
- Learner Support & Experience
- Provide personalized support to employees facing challenges in completing training.
- Recommend alternative learning approaches or resources to improve completion rates and engagement.
- AI & Innovation in Learning
- Explore and implement AI-driven learning solutions within the team (e.g., adaptive learning, automated content generation, AI chatbots).
- Continuously identify opportunities to improve efficiency, scalability, and learner experience through technology.
- Ad-hoc Support
- Assist the QA & Training Manager with ongoing projects and strategic initiatives.
Essential Skills & Experience:
- Fluency in English (written and verbal), proficiency in a second language is a plus.
- Strong attention to detail, data-driven mindset, and excellent communication skills.
- Ability to work across functional and geographic boundaries in flexible hours.
- Proficient in using various digital tools for content creation (PowerPoint, Active Presenter, video editing software).
- Demonstrates learning agility, critical thinking, and an innovative mindset.
- Results-driven attitude with confidence and a penchant for finding creative solutions.
Preferred Qualifications:
- Interest in compliance, law, or regulation in crypto/fintech.
- Previous experience in compliance operations, training, or learning & development teams.
- Familiarity with AI tools (e.g., generative AI platforms, Claw, automation tools, ChatGPT).
- Experience with Learning Management Systems (LMS) or training platforms.
Additional:
- Why Binance
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle unique, fast-paced projects with autonomy in an innovative environment.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).
Questions about this role
What is the remote work policy for this internship?
This is a remote internship, with a work-from-home arrangement that may vary based on the specific business team's needs.
What is the seniority level of this position?
This position is for a trainee, suitable for current students and recent graduates.
How will AI tools be used in this role?
AI tools will be leveraged to enhance content creation, personalization, and scalability of learning materials, and to explore innovative learning solutions such as adaptive learning and automated content generation.