Remote
$112k–$188k
trainee
2 months ago
internship
quality 8.2/10
Responsibilities:
- Cross-Functional Collaboration
- Partner with Product, Compliance, and Customer Support teams to ensure training content is accurate, relevant, and aligned with business and regulatory priorities.
- Support global stakeholders across different regions and time zones.
- Learning Content Development (AI-Enhanced)
- Design and develop engaging learning materials (e-learning modules, guides, tutorials, job aids).
- Leverage AI tools (e.g., generative AI, content automation, voice/video tools) to enhance content creation, personalization, and scalability.
- Support the development of interactive and scenario-based learning experiences.
- Training Delivery & Facilitation
- Coordinate and support virtual and in-person training sessions, workshops, and labs.
- Enhance learner engagement through modern delivery techniques and digital tools.
- Training Compliance & Monitoring
- Track employee completion of mandatory training programs using LMS tools.
- Follow up with employees and stakeholders to ensure timely completion and compliance adherence.
- Training Effectiveness & Data Analytics
- Measure training effectiveness through data analysis, feedback, and assessment results.
- Generate insights to improve learning outcomes and support continuous improvement initiatives.
- Learner Support & Experience
- Provide personalized support to employees facing challenges in completing training.
- Recommend alternative learning approaches or resources to improve completion rates and engagement.
- AI & Innovation in Learning
- Explore and implement AI-driven learning solutions within the team (e.g., adaptive learning, automated content generation, AI chatbots).
- Continuously identify opportunities to improve efficiency, scalability, and learner experience through technology.
- Ad-hoc Support
- Assist the QA & Training Manager with ongoing projects and strategic initiatives.
Essential Skills & Experience:
- Fluency in English (written and verbal), proficiency in a second language is a plus.
- Strong attention to detail, data-driven mindset, and excellent communication skills.
- Ability to work across functional and geographic boundaries in flexible hours.
- Proficient in using various digital tools for content creation (PowerPoint, Active Presenter, video editing software).
- Demonstrates learning agility, critical thinking, and an innovative mindset.
- Results-driven attitude with confidence and a penchant for finding creative solutions.
Preferred Qualifications:
- Interest in compliance, law, or regulation in crypto/fintech.
- Previous experience in compliance operations, training, or learning & development teams.
- Familiarity with AI tools (e.g., generative AI platforms, Claw, automation tools, ChatGPT).
- Experience with Learning Management Systems (LMS) or training platforms.
Additional:
- Why Binance
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle unique, fast-paced projects with autonomy in an innovative environment.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).
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