Compliance Manager

About the role

This role involves maintaining Crypto.com's compliance program, specifically focusing on Bank Secrecy Act/Anti-Money Laundering (BSA/AML) requirements, policy development, and ongoing monitoring. The manager will support audits, facilitate issue resolution with internal stakeholders, and prepare materials for various groups, including executive presentations. A key aspect is ensuring clear and timely communication during the Request for Information (RFI) process with customers.

The position also requires assisting in the development and management of project plans for regulatory remediation, coordinating with internal teams and external consultants. This includes tracking scope, timelines, resources, and deliverables, and communicating progress to stakeholders. The manager will conduct due diligence and ad hoc compliance assessments, and ensure consumer compliance obligations, such as Reg E and UDAAP, are met.

Success in this role means proactively identifying procedural improvements within the compliance function and keeping compliance policies and procedures current with regulatory changes and business developments. The manager will also support relationships with regulators and facilitate regulatory interactions as needed, contributing to the company's commitment to security, privacy, and compliance.

The salary for this position ranges from $98,000 to $162,000 annually.

Skills that matter here

• BSA/AML requirements: This role involves supporting and maintaining the company's compliance program, with a core focus on Bank Secrecy Act/Anti-Money Laundering regulations.
• Reg E: The manager will support consumer compliance obligations, including those related to Reg E for chargebacks, notice requirements, and prepaid/credit card compliance.
• UDAAP: This position requires supporting consumer compliance obligations, specifically addressing Unfair, Deceptive, or Abusive Acts or Practices.
• regulatory audits: The role includes supporting regulatory audits and reviews of the AML compliance program, engaging with internal teams to resolve issues.
• project plans: The manager will assist in developing and managing project plans for regulatory remediation efforts, outlining scope, timelines, resources, and deliverables.
• Fintech or crypto industry background: While not strictly required, experience in the fintech or crypto industry is preferred for this role, indicating familiarity with the sector's unique compliance challenges.

Who this role suits

• Someone who thrives on maintaining regulatory integrity in a dynamic, fast-paced environment.
• A person with a meticulous eye for detail, capable of managing multiple priorities simultaneously.
• An individual who is comfortable with ambiguity and can initiate action without a fully defined path.
• A professional who can effectively coordinate efforts across various internal and external groups.

From the employer

• Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring
• Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution
• Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables
• Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders
• Prepare materials for working groups, committees, project dashboards, and executive presentations
• Ensure clear and timely customer communication during the RFI process
• Conduct due diligence reviews and ad hoc compliance assessments as needed
• Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP
• Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments
• Identify procedural opportunities and help drive process improvements across the compliance function
• Perform ad hoc special projects as required
• Work with regulators and help facilitate regulatory relationships as needed

• 3+ years of compliance experience in a financial services, fintech, or banking environment
• Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework
• Direct experience with consumer compliance regulations, including Reg E and UDAAP
• Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
• Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
• Experience preparing materials for working groups, committees, or regulatory submissions
• Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
• Fintech or crypto industry background preferred
• Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus
• Familiarity with banking regulators and examination processes is a plus

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.