Escalation Engineer - AI Security

Zscaler · website
Remote $160k–$258k 2 months ago full-time quality 9/10
Apply now →
AI model securitydata governanceAPIsJSONLinux CLIcloud platformsAWSGCPAzure
  • Own and resolve high-severity technical escalations.
  • Troubleshoot and resolve complex issues across Zscaler services.
  • Investigate scenarios related to AI model security and data protection.
  • Perform detailed analysis to identify root causes and validate fixes.
  • Collaborate with Engineering, Cloud Ops, and Product Management.
  • 4–10 years of technical support or escalation engineering experience.
  • Strong understanding of AI model security and data governance.
  • Proficiency with APIs, JSON, Linux CLI, and cloud-based systems.
  • Exposure to cloud platforms like AWS, GCP, or Azure.
  • Comprehensive health plans.
  • Time off for vacation and sick leave.
  • Parental leave options.
  • Retirement plans.
  • Education reimbursement.
  • In-office perks.
Apply now →

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