Market Manager

Responsibilities

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
• Educate clients on all significant product changes, and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimization calls and business reviews with your partners
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.

Requirements

• 6+ years of experience in new sales, account management, and partner support
• Fluency in English required; special consideration for bilingual in Mandarin or Cantonese
• 2+ years of tech/travel industry experience is a plus
• Proven track record of effectively working a leads pipeline and a book of business
• Proficient quantitative skills and proven ability to interpret and apply data
• Ability to work at both strategic and tactical levels
• Proven experience working cross-functionally
• Excellent communication and presentation skills
• Charismatic self-starter who is resourceful and self-sufficient
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus
• Based in either British Columbia or Alberta, and must be willing to regularly travel to your assigned territory.

Conditions

• Base pay range: $91,000 — $107,000 CAD annually
• May be eligible for bonus, equity, benefits, and Employee Travel Credits
• Remote eligible position with occasional work at an Airbnb office or attendance at offsites.