Operations Senior Associate

About the role

This role focuses on the daily operational health and regulatory adherence of Coinbase's business within the European Economic Area (EEA). The successful candidate will oversee consistent performance against targets, identify operational risks, and ensure compliance with regulatory requirements. This involves developing and executing local processes, managing outsourcing frameworks, and preparing materials for regulatory meetings.

A key component of this position is driving improvements in operational and regulatory reporting. This will involve streamlining data, building dashboards, and generating actionable insights using tools like SQL, Snowflake, and Looker. The Senior Associate will also lead various cross-functional projects related to operations, growth, strategy, and regulatory priorities, working closely with internal teams and stakeholders.

Success in this role means effectively managing day-to-day operations, ensuring robust compliance with outsourcing frameworks, and proactively identifying and addressing operational gaps. The individual will be instrumental in translating complex problems into structured plans and executing them with minimal oversight, contributing to the overall efficiency and regulatory standing of Coinbase's EEA operations.

The annual base salary for this position is €111,500 EUR, with total compensation potentially including equity, bonus eligibility, and benefits.

Skills that matter here

• SQL: Used to streamline data sets, interrogate data, and produce actionable insights for operational and regulatory reporting.
• Snowflake: Utilized for data analysis and reporting to drive improvements in operational and regulatory processes.
• Looker: Applied to build dashboards and visualize data, enabling self-service insights for operational performance and compliance.
• financial services: Required background to understand the regulated environment and specific operational challenges within the industry.
• outsourcing governance: Direct experience is needed to manage third-party risk, maintain documentation, and ensure compliance within a regulated setting.
• data analysis: Essential for self-serving insights, interrogating data, and producing dashboards independently to improve operational processes.

Who this role suits

• Someone with at least five years of experience in regulated financial services or a similar analytical role.
• An individual who excels at building and improving operational processes from start to finish.
• A person comfortable translating complex, ambiguous problems into clear, executable work plans.
• A candidate who is self-sufficient in data analysis and dashboard creation using SQL, Snowflake, and Looker.

From the employer

What you'll do:

• Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership.
• Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker.
• Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework.
• Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk.
• Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities.
• Support regulatory and product operations activities for CBIE, including preparation of materials for internal and external regulatory meetings.

Required Skills and Experience:

• 5+ years of experience in financial services, management consulting, operations strategy, or data analysis, with demonstrated ability to operate in a regulated environment.
• Proven track record building or improving operational processes end-to-end, from design through implementation and ongoing measurement.
• Proficiency in SQL, Snowflake, and Looker (or comparable BI tools) with demonstrated ability to self-serve insights, interrogate data, and produce dashboards independently.
• Direct experience with outsourcing governance and/or third-party risk management in a regulated financial services setting, including maintaining documentation, controls, SLAs, and governance records.
• Demonstrated ability to translate complex, ambiguous problems into structured workplans and execute against them with minimal oversight.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Pay Transparency Notice:

The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus): €111.500—€111.500 EUR.

• Application Limit: Candidates may submit a maximum of 4 applications per 30-day period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View [Employee Rights](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf), [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf), and [E-Verify](https://static-assets.coinbase.com/e-verify.pdf) Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at [email protected].
• Data Privacy & Arbitration: By submitting your application, you agree to our [Candidate Privacy Notice](https://www.coinbase.com/legal/applicant_privacy_notice). US applicants: By submitting your application, you agree to [Arbitration of Disputes](https://www.coinbase.com/legal/application-arbitration-agreement).