Role in brief
Coinbase seeks a Senior Operations Associate to manage daily business operations and ensure regulatory compliance for its EEA entity. This role involves improving reporting, managing outsourcing risks, and leading cross-functional projects. Candidates with over five years of experience in financial services or operations strategy, strong data analysis skills, and a background in regulated environments should apply.
About the role
This Senior Associate position focuses on overseeing the daily business operations for Coinbase's European Economic Area (EEA) entity. The role requires consistent performance monitoring against targets and identifying potential risks or gaps for leadership. A key aspect is enhancing operational and regulatory reporting through data streamlining, dashboard creation, and generating actionable insights.
The role involves developing and implementing local operational and outsourcing processes to meet regulatory requirements. This includes managing the outsourcing risk management framework on a daily basis. The individual will collaborate with various functional owners and central teams to ensure adherence to the outsourcing framework and effective management of third-party risks.
Success in this position means driving improvements in operational efficiency and regulatory compliance. The Senior Associate will lead specific cross-functional initiatives and ad hoc projects that span operations, growth, strategy, and regulatory priorities. Additionally, the role supports regulatory and product operations activities, including preparing materials for internal and external meetings.
The target annual base salary for this role is between $68,000 and $112,000 USD, with total compensation potentially including equity, bonus eligibility, and benefits.
Skills that matter here
- SQL: Used for streamlining data sets, interrogating data, and producing actionable insights for operational and regulatory reporting.
- Snowflake: Utilized for data management to improve operational and regulatory reporting.
- Looker: Applied to build dashboards and generate insights from data for reporting purposes.
- data analysis: Essential for self-serving insights, interrogating data, and producing dashboards independently to drive operational improvements.
- outsourcing governance: Directly involved in developing and executing local operational and outsourcing processes and managing the outsourcing risk management framework.
- third-party risk management: Crucial for partnering with stakeholders to ensure compliance with the outsourcing framework and effective management of external risks.
Who this role suits
- A person with over five years of experience in financial services, management consulting, or operations strategy.
- Someone who has a proven history of building or improving operational processes from start to finish.
- An individual proficient in data analysis tools, capable of independently generating insights and dashboards.
- A candidate with direct experience in outsourcing governance and third-party risk management within a regulated financial services environment.
From the employer
- Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership.
- Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker.
- Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework.
- Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk.
- Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities.
- Support regulatory and product operations activities for CBIE, including preparation of materials for internal and external regulatory meetings.
- 5+ years of experience in financial services, management consulting, operations strategy, or data analysis, with demonstrated ability to operate in a regulated environment.
- Proven track record building or improving operational processes end-to-end, from design through implementation and ongoing measurement.
- Proficiency in SQL, Snowflake, and Looker (or comparable BI tools) with demonstrated ability to self-serve insights, interrogate data, and produce dashboards independently.
- Direct experience with outsourcing governance and/or third-party risk management in a regulated financial services setting, including maintaining documentation, controls, SLAs, and governance records.
- Demonstrated ability to translate complex, ambiguous problems into structured workplans and execute against them with minimal oversight.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
- Target annual base salary range: €111,500 — €111,500 EUR.
- Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Equal Opportunity Employer.
Questions about this role
What is the remote work policy for this role?
This is a remote position.
What level of seniority is expected for this role?
This is a senior-level position, requiring significant experience.
What technical skills are required for this role?
Proficiency in SQL, Snowflake, and Looker (or similar BI tools) is required, along with experience in data analysis, outsourcing governance, and third-party risk management.