Role in brief
Bitso, a leading cryptocurrency platform in Latin America, seeks a Payments Alliances Manager to build and manage strategic partnerships with payment and banking providers across the US, EU, and LATAM. This role involves end-to-end ownership of alliances, from negotiation to operational efficiency, and is suited for individuals with strong commercial negotiation and stakeholder management skills in the payments ecosystem.
About the role
This role focuses on developing and maintaining strategic alliances with payment and banking partners across the US, EU, and LATAM regions. The manager will be responsible for identifying, evaluating, and securing providers that enhance Bitso's global payments infrastructure. This includes leading commercial negotiations, defining service level agreements, and managing the entire RFP process to select vendors based on cost, risk, and scalability.
A key aspect of this position involves driving execution by collaborating with product, engineering, and operations teams to integrate new partners and ensure smooth day-to-day performance. The manager will work to improve unit economics and operational efficiency, focusing on metrics like cost to move money and settlement times. Success in this role means building and monitoring performance dashboards to confirm that partnerships deliver tangible results beyond just signed contracts.
The ideal candidate will represent Bitso externally in partner discussions and industry events, serving as a senior representative. They will need strong strategic thinking, business planning, and negotiation abilities to secure favorable terms and operational agreements. The role requires end-to-end ownership, from initial concept to delivery, in a fast-paced, remote-first environment.
The annual salary for this position is between $98,000 and $162,000 USD.
Skills that matter here
- negotiation skills: This role requires strong negotiation skills for pricing, SLAs, incentives, and commercial terms with payment providers.
- strategic thinking: The manager will use strategic thinking to identify and evaluate providers that align with Bitso’s long-term priorities.
- stakeholder management skills: Effective stakeholder management is crucial for coordinating with internal teams like product, engineering, and operations, as well as external partners.
- payments and financial ecosystem experience: Experience across the US, EU, and LATAM payments and financial ecosystem is necessary to understand the market and identify suitable partners.
- Fluent English: Fluent written and spoken English is required for communication with global partners and internal teams.
Who this role suits
- You are a commercial leader with a background in the payments sector, comfortable with end-to-end ownership of strategic partnerships.
- You excel at negotiating complex commercial terms and operational agreements with external vendors.
- You are adept at influencing leadership and coordinating cross-functional teams to achieve project goals.
- You are data-driven, focused on improving efficiency and monitoring performance through key metrics.
From the employer
What You Will Do
- Own strategic partnerships end-to-end:
- Identify, evaluate, and close strategic providers that strengthen Bitso’s global payments stack (US/EU/LATAM).
- Develop long-term partner roadmaps aligned with Bitso’s strategic priorities.
- Lead commercial negotiations and SLAs:
- Negotiate pricing, fee structures, rebates, incentives, and volume tiers.
- Secure operational SLAs (settlement times, success rates, uptime, support) and establish escalation paths.
- Run RFPs and vendor selection:
- Own the end-to-end RFP lifecycle: requirements, scorecards, diligence, selection, and decision memos.
- Drive structured vendor comparisons across cost, risk, scalability, compliance, and integration complexity.
- Coordinate with Procurement and internal stakeholders to ensure fast, high-quality decision making.
- Drive execution across Product, Engineering, and Ops:
- Work with Product/Engineering to define integration scope, sequencing, and launch readiness.
- Partner with Ops teams to ensure smooth day-to-day performance, incident response, and continuous improvement.
- Improve unit economics and operational efficiency:
- Own key initiatives that improve cost to move money, time to settle, and reliability.
- Build and monitor performance dashboards and KPIs to ensure partnerships deliver results (not just contracts).
- Represent Bitso externally:
- Serve as a senior representative of Bitso in partner conversations, industry events, and strategic forums.
Who You Are
- Experience across the US, EU, and LATAM payments and financial ecosystem.
- Strong end-to-end ownership, from inception to delivery.
- Strong strategic thinking and business planning skills.
- Excellent negotiation skills (pricing, SLAs, incentives, commercial terms).
- Proven ability to present and influence leadership and key stakeholders.
- Strong prioritization in fast-paced environments.
- Strong relationship-building and stakeholder management skills.
- Fluent English (written and spoken).
- Deep expertise with US/global payments providers (e.g., Bridge, BVNK, and similar) is a plus.
Compensation & Benefits
- Me Time program, including unlimited paid time off.
- Remote-first work environment.
- Employee Stock Option program.
- Zero trading fees through our Bitso Alpha app.
- Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
Questions about this role
What is the company's remote work policy?
Bitso operates as a remote-first company, allowing employees to work from various locations.
What is the salary range for this position?
The salary for this role ranges from $98,000 to $162,000 USD annually.
What regions will this role focus on for partnerships?
This role will focus on strategic partnerships across the US, EU, and LATAM payment rails and banking partners.