Remote
$60k–$100k
16 days ago
full-time
quality 8.6/10
What you'll do:
- Own the end-to-end Privacy Incident Management program, including notification workflows, escalation paths, process documentation, responder enablement, and automation opportunities.
- Lead privacy incident response as the DRI and Incident Commander, coordinating across Privacy, Privacy Legal, CSIRT, Product, Engineering, and Communications to drive analysis, remediation, and follow-through.
- Maintain on-call readiness to support privacy incident triage, severity classification, and urgent escalations, ensuring incidents are correctly assessed and routed.
- Drive privacy incident retrospectives, track resulting remediation items and control gaps, and deliver incident metrics and reporting covering trends, remediation status, and process health.
- Build and maintain strong cross-functional and cross-geography stakeholder relationships to improve readiness, response quality, and business accountability.
- Support broader Privacy initiatives during lower-volume periods, including cross-functional efforts, tooling development, and automation projects.
Required Skills and Experience:
- 3+ years of experience in privacy, security, incident response, technology risk, or a related operational risk function, including direct experience leading or supporting incident, issue, or risk workflows requiring structured analysis, documentation, and cross-functional coordination.
- Strong incident management skills with experience communicating privacy risk and incident findings to both technical and non-technical audiences, including producing written incident analyses, retrospective documentation, and executive-level summaries.
- Proven track record of leading technical investigations within cloud-native architectures, with hands-on proficiency in SQL, Python, and data analysis tools (e.g., Postgres, MongoDB, Airflow, Looker, Snowflake).
- Demonstrated experience building automation to reduce manual operational tasks and improve incident response efficiency.
- Working knowledge of privacy regulations and frameworks (e.g., GDPR, CCPA, PIPEDA, ePrivacy, DPIAs/PIAs, ROPA, data subject rights) data subject rights, privacy controls, and privacy issue management.
- Utilizes and builds generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice:
- Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Annual base salary range (excluding equity and bonus): $135,320 — $159,200 USD.
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