Product Manager, Wallet

About the role

This role focuses on leading the product vision and strategy for Airbnb's new Wallet feature, aiming to create a trusted financial home for guests. Responsibilities include building core wallet functionalities like payment method management, visible spending power, and personalized financial communication. The goal is to make the Wallet valuable and engaging beyond just a checkout utility, encouraging revisits and deeper user interaction.

The Product Manager will collaborate with Payments Engineering to expand payment methods and financial capabilities globally, and work closely with platform product managers on underlying financial infrastructure. A key aspect involves partnering with Checkout to reduce booking friction and designing delightful, trustworthy financial experiences with the Design team. Success in this role means driving engagement on Wallet surfaces during and between trips, and inspiring support for a long-term vision that expands into new guest financial products.

The position requires defining measurable OKRs and building cross-functional alignment across various departments, including Product, Engineering, Design, Finance, and Legal. It also involves ensuring payment flows are secure and compliant globally, working with Trust & Safety, Fraud, and Finance. The ideal candidate will have a hands-on approach to product details, a bias toward experimentation, and the ability to drive execution across large, diverse teams in a fast-paced environment.

The base salary for this position is between $200,000 and $240,000 USD, with additional compensation potentially including bonuses, equity, and benefits.

Skills that matter here

• product management: This role requires 8+ years of product management experience, specifically in consumer-facing wallet or digital financial products.
• payments ecosystem: A strong understanding of various payment methods, networks, and emerging payment rails is essential for expanding capabilities globally.
• A/B experiments: The role involves designing and running experiments to optimize conversion and engagement, translating data into product decisions.
• design sensibility: Experience partnering with design teams is needed to create trustworthy and user-friendly financial experiences.
• cross-functional alignment: The ability to build alignment across diverse teams like Engineering, Design, Finance, and Legal is critical for achieving product goals.
• consumer products at global scale: Experience with global consumer products is important, considering varying payment behaviors, regulations, and preferences across markets.

Who this role suits

• You have a proven history of making financial products engaging and valuable, beyond just their utility.
• You are comfortable delegating capability work to partners and sharing ownership of integrations with platform product teams.
• You thrive in a fast-paced environment, driving execution across large cross-functional teams while remaining hands-on with product details.
• You are excited by individual contributor product management work, with a strong inclination towards experimentation and iteration.

From the employer

A Typical Day

• Lead the product vision, strategy, and roadmap for Wallet — defining what it means to give every Airbnb guest a financial home they trust and return to.
• Build the core Wallet experience: payment method management, spending power visibility (credits, stored value, refunds), and personalized financial communication.
• Drive engagement on Wallet surfaces during and between trips, making the product feel valuable and revisitable — not just a utility reached at checkout.
• Partner with Payments Engineering to expand the payment methods and financial capabilities available to guests across global markets.
• Collaborate closely with platform product managers who build the payment and financial infrastructure Wallet sits on — delegating capability work generously, staying aligned on shared roadmaps.
• Work closely with Checkout to ensure Wallet and payment setup reduce friction at the moment of booking.
• Design and run A/B experiments to optimize conversion and engagement, translating data into product decisions.
• Collaborate with Design to create guest-facing financial experiences that feel delightful and trustworthy.
• Work with Trust & Safety, Fraud, and Finance to ensure payment flows are secure and compliant globally.
• Define goals with clearly measurable OKRs and build cross-functional and executive alignment across Product, Engineering, Design, Finance, and Legal.
• Inspire teams and leadership to support a long-term Wallet vision that grows from a financial hub into a platform for new guest financial products.

Your Expertise

• 8+ years of product management experience, with deep experience building consumer-facing wallet, stored value, or digital financial products.
• Proven track record making a financial product feel engaging and valuable beyond a utility — can speak to retention, return visits, and active engagement metrics.
• Strong understanding of the payments ecosystem: card networks, digital wallets, BNPL/installments, local payment methods, and emerging payment rails.
• Experience shipping payment method expansions or new payment capabilities at consumer scale.
• Demonstrated success driving checkout or transaction conversion improvements through experimentation and data-driven iteration.
• Strong design sensibility; experience partnering closely with design teams to make financial UX feel trustworthy, personalized, and proactively useful.
• A collaborative working style with platform product teams — comfortable delegating capability work to partners and sharing ownership of integrations.
• Demonstrated success building cross-functional alignment across Engineering, Design, Finance, Legal, and Payments stakeholders.
• Experience working on consumer products at global scale, with sensitivity to how payment behaviors, regulations, and preferences vary by market.
• Excited to drive execution across large cross-functional teams in a fast-paced environment, while remaining hands-on with the product details.
• Desire to do individual contributor product management work with a bias toward experimentation and iteration.

How We'll Take Care of You

• Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• The base pay range is subject to change and may be modified in the future.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Pay Range $200,000 — $240,000 USD.