Regulatory Program Manager, Automation & Intelligence

Remote $152k–$152k middle 2 months ago full-time quality 8.2/10

AIautomationprogram managementregulatory operationsprocess improvementcross-functional collaboration

Champion AI & Automation Adoption: Act as the primary evangelist for AI and automation tools within the SSOM Core Team and across the broader Matrix Team.
Identify & Build Automation Opportunities: Proactively map SSOM workflows end-to-end to identify high-impact automation opportunities.
Own the AI & Automation Roadmap: Partner with SSOM leadership and BizOps to define, prioritize, and deliver a rolling roadmap of AI-powered initiatives.
Drive Tool Optimization: Oversee the adoption and continuous improvement of program management tooling.
Translate AI for a Regulatory Audience: Bridge the gap between technical capability and regulatory program reality.
Build Scalable Frameworks: Develop reusable playbooks, automation blueprints, and AI-assisted templates.
Measure What Matters: Define and track KPIs for AI and automation initiatives.
Cross-Functional Collaboration: Work closely with Data Science, Engineering, Compliance Analytics, and external consultants.
Stay Ahead of the Curve: Continuously evaluate emerging AI platforms, agentic tools, and automation technologies.
Roll Up Your Sleeves When It Counts: Step in as a hands-on generalist when the situation demands it.

8+ years of experience in program management, BizOps, regulatory operations, or a related field.
Experience with AI and automation tools.
Experience leading change management and enablement initiatives.
Strong analytical skills with program tracking data and remediation metrics.
Excellent emotional intelligence and ability to influence without authority.
Experience in regulated industries such as fintech or financial services is a strong advantage.
Familiarity with AML/BSA, CFPB supervision, or consent order management is highly desirable.

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