Risk Operations Agent, EMEA (12-months Contract)

About the role

As a Risk Operations Agent at Binance, you will focus on evaluating account legitimacy and associated risks. Your role will involve reviewing account queues, investigating suspicious activities, and ensuring timely actions to prevent fraud. This position is crucial for maintaining the integrity of the platform and protecting user funds.

You will collaborate with a team of professionals in a dynamic, fast-paced environment. Success in this role means effectively identifying patterns and trends in account activity, making informed decisions, and communicating findings to management. Your contributions will directly impact the security measures in place for Binance's vast user base.

The salary range for this position is between $98,000 and $162,000, reflecting the competitive nature of the role.

Skills that matter here

• analytical and investigative skills: This role requires strong analytical abilities to assess risks and identify anomalies in account activities.
• KYC/KYB reviews: Experience in conducting KYC/KYB reviews is essential for verifying account legitimacy.
• AML regulations: Knowledge of AML regulations will guide your compliance efforts in monitoring transactions.

Who this role suits

• A person who thrives in this role has a strong background in risk management or fraud prevention.
• They are detail-oriented and able to manage multiple priorities in a fast-paced environment.
• They possess excellent communication skills to document case findings clearly.
• They are adaptable and willing to support a flexible work schedule.

From the employer

• Review assigned account queues to assess the legitimacy of accounts and account holders, evaluate associated risks, and ensure appropriate account restriction or dismissal decisions are made for each case reviewed (60%).
• Contact account holders to verify account activity, investigate potential concerns, and mitigate potential losses (10%).
• Continuously monitor cases and reports to identify emerging trends, patterns, and risks, and communicate relevant findings to management (10%).
• Monitor account activity to detect unusual or suspicious behavior and take timely action to prevent fraudulent or unauthorized transactions (20%).

• Minimum 3–5 years of experience in high-risk, rule-based, or process-driven environments, preferably within financial services, fraud prevention, risk management, or compliance functions.
• Strong analytical and investigative skills, with the ability to identify patterns, anomalies, and potential risks through transaction and account activity analysis.
• Proven experience conducting KYC/KYB reviews, enhanced due diligence, and transaction investigations.
• Excellent written communication skills, with the ability to produce clear, concise, and well-supported case documentation and decision rationales.
• Ability to exercise sound judgment and make risk-based decisions in complex or ambiguous situations with minimal supervision.
• Demonstrated track record of maintaining high levels of accuracy, consistency, and attention to detail while managing competing priorities in a fast-paced environment.
• Working knowledge of AML regulations, financial crime controls, and transaction monitoring best practices.
• Flexible and willing to support weekend coverage as part of a team operating on a 7-day schedule.

• Shape the future with the world’s leading blockchain ecosystem.
• Collaborate with world-class talent in a user-centric global organization with a flat structure.
• Tackle unique, fast-paced projects with autonomy in an innovative environment.
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).