Risk Operations Analyst

About the role

This role focuses on ensuring Stripe's operational policies and workflows meet the requirements of its financial partners. Key responsibilities include assessing merchant suitability, maintaining adherence to processes while seeking improvements, and communicating effectively with internal and external parties. The analyst will also identify trends to enhance detection systems.

The position involves contributing to projects aimed at optimizing due diligence strategies and tools, along with scaling processes across the risk operations ecosystem. A significant part of the work includes identifying gaps in existing systems, policies, and strategies, then recommending enhancements collaboratively with stakeholders to mitigate emerging risks.

Success in this role means demonstrating sound judgment in high-risk decisions, effectively influencing solutions through data analysis, and consistently challenging existing assumptions to drive improvements. The ideal candidate will have a strong sense of ownership and accountability, working towards ambitious goals while maintaining empathy for entrepreneurs.

The annual salary for this position is between $51,750 and $86,250 USD.

Who this role suits

• Someone with at least five years of experience in risk management, compliance, or operations.
• An individual who enjoys scaling operational processes and can demonstrate quantifiable improvements.
• A creative thinker who can analyze feedback patterns to drive process and tooling enhancements.
• A person who is highly accountable, takes ownership, and is motivated to solve problems for entrepreneurs.

From the employer

• Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
• Evaluate merchants, from successful venture-backed startups to well established institutions by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up implementation of those improvements
• Effectively and clearly communicate, including with other Stripes, Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Contribute to projects to enhance and optimize due diligence strategy systems and tools
• Help build and scale processes across the risk operations eco-system
• Identify gaps in current systems, policies and strategies, and recommends enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

• At least 5+ years of experience in risk management, compliance, or operations in a fast moving environment
• Experience scaling operational processes and driving quantifiable improvements
• Experience working cross-functionally on complex problems
• Ability to use data to quantify problems, tell a story, and influence a solution
• The ability and desire to challenge the status quo
• Creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• Can analyze feedback patterns and use these insights to drive process and tooling improvements
• You have a lot of ownership, are accountable, and drive towards ambitious goals
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them