Senior DevOps Engineer

About the role

As a Senior DevOps Engineer at Incode, you will be responsible for the core infrastructure that powers their operations. This includes operating, scaling, and evolving cloud-native systems, with a particular emphasis on Kubernetes. A key part of your work will involve building and maintaining infrastructure as code using Terraform and Helm, ensuring consistency and repeatability across all environments. Your efforts will directly contribute to the stability and performance of the platform.

A significant aspect of this role is the implementation and maintenance of CI/CD pipelines. You will focus on creating fast, secure, and developer-friendly systems that streamline the deployment process. Beyond initial setup, you will lead incident response, conduct post-incident learning, and implement durable fixes. Improving monitoring and alerting to reduce noise and enhance signal detection, thereby minimizing on-call burnout, is also a core responsibility.

Success in this position means not only maintaining robust infrastructure but also actively enhancing the developer experience. This involves automating operational tasks, documenting processes, and paving the way for other engineers. You will also partner with security teams to implement controls that balance compliance with velocity, managing secrets, access, and network boundaries. Participation in a weekly 24x7 on-call rotation is required, demanding prompt response and effective resolution of customer-impacting issues.

The salary for this full-time remote role ranges from $115,000 to $195,500 USD.

Skills that matter here

• Kubernetes: You will operate, scale, and evolve cloud-native infrastructure, with a strong focus on production Kubernetes environments.
• Terraform: You will build and maintain infrastructure as code using Terraform to ensure consistency and repeatability across environments.
• Helm: You will utilize Helm Charts to manage and deploy applications on Kubernetes, driving consistency in deployments.
• AWS: Experience with at least one major cloud provider is required, with AWS being strongly preferred for operating infrastructure.
• CI/CD: You will implement and maintain CI/CD pipelines at scale, making them fast, secure, and developer-friendly.
• monitoring: You will improve monitoring and alerting systems to reduce noise and provide clear signals for operational health.

Who this role suits

• You are a production owner who proactively seeks out and resolves issues without constant direction.
• You are a pragmatic operator, focused on achieving optimal outcomes and willing to push back on unsafe practices.
• You possess an automation mindset, documenting and automating tasks to eliminate tribal knowledge and manual processes.
• You are a clear communicator, able to explain complex technical concepts to various audiences without jargon.

From the employer

What You’ll Own & Drive

• Production Kubernetes - Operate, scale, and evolve cloud-native infrastructure with a strong bias toward reliability, observability, and automation.
• Infrastructure as Code - Build and maintain Terraform and Helm Charts with real depth, driving consistency and repeatability across environments.
• CI/CD at Scale - Implement and maintain pipelines that are fast, secure, and developer-friendly, shortening the path from merge to deploy.
• Incident Response & Root Cause - Lead incidents when they hit, run blameless post-incident learning, and ship the durable fix - not just the patch.
• Observability That Earns Trust - Improve monitoring and alerting to cut noise, surface real signal, and reduce on-call burnout.
• Pragmatic Security & Compliance - Partner with security to implement controls that hold up to audit without crippling velocity, keeping secrets management, access controls, and network boundaries sane and defensible.
• Developer Experience - Treat operational pain as a bug. Automate, document, and pave the road for the engineers shipping on top of your platform.
• On-Call Ownership - Participate in the team’s weekly 24x7 rotation (handoff Mondays ~11am PT). Respond promptly, escalate cleanly, and own customer-impacting issues through to resolution.

Who You Are

• Production Owner - You don’t need constant direction and don’t wait to be told something is broken. You go look.
• Pragmatic Operator - You’re opinionated but optimize for outcomes, not ideology. You push back when something is unsafe or short-sighted, and concede when you’re wrong.
• Automation Mindset - You document and automate what matters. Tribal knowledge is a bug. Manual runbooks are a smell.
• Clear Communicator - You can explain an outage, a tradeoff, or a risk to engineers, security, and leadership without losing nuance or hiding behind jargon.
• Quiet Reliability - You take pride in the unsexy work: clean rollbacks, sane secrets, quiet alerts, repeatable deploys.
• Engaged Teammate - You show up in team discussions, design reviews, and task refinement. This isn’t a tickets-only seat.

Your Background

• 7+ years of experience in DevOps, SRE, or infrastructure engineering roles.
• Strong hands-on experience operating Kubernetes in production - not just standing it up.
• Deep familiarity with at least one major cloud provider (AWS strongly preferred).
• Proven depth in Infrastructure as Code - Terraform and Helm Charts are essential, not nice-to-haves.
• Experience implementing and maintaining CI/CD systems at scale.
• Strong Linux fundamentals and real production debugging skills.
• Comfortable with a weekly 24x7 on-call rotation and the responsiveness it demands.
• Nice to have: Experience operating MongoDB, PostgreSQL, or other stateful systems in production.
• Familiarity with security tooling, certificate management, or compliance frameworks.
• Background in SaaS operations or environments with real uptime, security, or regulatory stakes.
• Track record of improving developer experience through tooling and automation.

Benefits & Perks

• Flexible Working Hours & Workplace
• Open Vacation Policy
• Equal Opportunities: Incode is an equal opportunity employer with a diverse, inclusive, global team.
• Reasonable accommodations available throughout the hiring process.