Senior IT Support Engineer

Remote $82k–$138k senior 3 months ago full-time quality 8.7/10

Role in brief

Coinbase is looking for a Senior IT Support Engineer to enhance IT operations through automation. The role involves leading complex projects and collaborating with global teams. Candidates with extensive experience in IT engineering and automation should consider applying.

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✓ Direct apply: you message the hiring person by email. No ATS.

IT engineeringautomationsystems engineeringn8nAirflowTemporalJiraOktaSlack APIGoogle Workspace

About the role

In this role at Coinbase, you will take ownership of the technical architecture for IT Tooling automations, ensuring that the systems are efficient and up to standard. You will lead complex automation projects as the technical Directly Responsible Individual (DRI), collaborating with various teams to overcome technical challenges.

The position is fully remote, allowing you to work from India while contributing to a company dedicated to increasing economic freedom. Success in this role will be measured by your ability to independently manage your workload and produce high-quality architecture documentation and reusable components.

The target annual base salary for this role ranges from $82K to $138K, with potential for additional compensation through equity and bonuses.

Skills that matter here

  • IT engineering: This role requires deep expertise in IT engineering to develop and manage automation solutions.
  • automation: You will lead complex automation projects, utilizing tools like n8n and Airflow.
  • systems engineering: A solid background in systems engineering is necessary for establishing architecture standards.
  • n8n: Experience with n8n is essential for building complex automations.
  • Jira: You will use Jira Automation to streamline IT operations.
  • Google Workspace: Knowledge of Google Workspace administration will be required for managing IT tools.

Who this role suits

  • A candidate who thrives in ambiguous environments and can operate independently.
  • Someone with a strong background in IT engineering and automation.
  • An individual who is comfortable collaborating with global teams.
  • A person who values high-performance culture and is eager to push limits.

From the employer

  • Own the technical architecture of IT Tooling automations.
  • Establish architecture standards and code review practices.
  • Lead as technical DRI on complex automation projects.
  • Partner with Security and Corporate Engineering to resolve technical blockers.
  • Build shared frameworks and reusable components.
  • Produce architecture documentation and decision records.
  • Manage your own workload with independence.
  • 5+ years of experience in IT engineering, automation, or systems engineering.
  • Deep expertise in building complex automations using n8n, Airflow, Temporal, Jira Automation, or Workato.
  • Working knowledge of Okta, Slack API, and Google Workspace administration.
  • Ability to operate in ambiguous environments.
  • Utilizes generative AI responsibly.
  • Target annual base salary: $82K-$138K.
  • Total compensation may include equity and bonus eligibility and benefits (medical, dental, vision).
  • Equal Opportunity Employer.
  • Accommodations available for individuals with disabilities.

Questions about this role

What is the remote policy?

This role is fully remote, specifically for candidates located in India.

What is the seniority level of this position?

This is a senior-level position requiring significant experience in IT engineering and automation.

How can I apply for this job?

Candidates can apply through the Coinbase careers website.

Apply now →

✓ Direct apply: you message the hiring person by email. No ATS.

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