Role in brief
Coinbase seeks a Senior Manager for Strategic Operations to lead Physical Security initiatives. This role is ideal for candidates with extensive experience in strategy and operations, particularly in security or financial services.
✓ Direct apply: you message the hiring person by email. No ATS.
About the role
In this position, you will be responsible for developing and executing strategies for Physical Security, ensuring they align with the company's overall goals. You will translate security initiatives into measurable business outcomes and create scalable systems for reporting and governance.
You will work in a high-pressure environment, collaborating with various stakeholders to drive complex initiatives across multiple regions. Success in this role involves effectively managing risks and communicating with senior leadership to make informed decisions.
The salary range for this position is between $201,365 and $236,900 USD, with potential for equity and bonuses.
Skills that matter here
- Generative AI tools: The role requires a responsible use of generative AI tools to enhance efficiency and deliver business-ready outputs.
- Risk management: Candidates need to quantify risk and return, aligning investments with enterprise risk appetite.
- Operational excellence: You will design and scale governance frameworks like OKRs and dashboards in demanding environments.
- Executive communication: Clear written and verbal communication is essential for conveying risks and impacts to senior management.
- Program leadership: Driving cross-functional delivery and managing multiple programs is a key responsibility.
- Influence without authority: You will need to align and enforce standards across teams without direct management.
Who this role suits
- A strong background in strategy, operations, or risk management, particularly in tech, security, or financial services.
- Experience working in high-stakes environments and managing complex initiatives.
- Comfortable with intense work culture and eager to tackle challenging problems.
- A collaborative mindset, able to influence and drive change across teams.
From the employer
- Own strategy and quarterly/annual planning (OKRs, QBRs, MBRs) for Physical Security, ensuring alignment with Security & Privacy and company priorities.
- Translate physical security initiatives into measurable business outcomes, risk-adjusted investments, and integrated KRIs reflected in enterprise dashboards.
- Build scalable operating systems — reporting, service catalogs, metrics, and governance — that provide consistent executive visibility into risk, incidents, and capacity.
- Evaluate risk and return across the Physical Security portfolio; lead headcount, budget, and vendor strategy with clear start/stop/scale recommendations.
- Drive cross-functional execution of complex, multi-region initiatives in partnership with S&P programs and stakeholders.
- Identify and implement AI and automation opportunities to reduce manual work and increase operational leverage.
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.
- Experience: 8+ years in strategy/ops/COS/risk/security; 5+ years at senior manager+ in tech, security, or financial services.
- Security domain fluency: Physical security ops and risk (GSOC, EP, threat intel, EHS, systems); effective with technical and non‑technical stakeholders.
- Business‑level risk management: Quantify risk/return, tie investments to enterprise risk appetite, and communicate tradeoffs to L7+/ET with imperfect data.
- Operational excellence: Design/scale OKRs, QBRs, KRIs, dashboards, and governance (P/PS, RAPIDs) in high‑stakes environments.
- Executive communication: Crisp written/verbal narratives that convey risk, impact, and required decisions.
- Program/portfolio leadership: Drive multi‑quarter, cross‑functional delivery; manage multiple programs and stakeholders to completion.
- Influence without authority: Align, enforce standards, and drive behavior change across teams you don’t manage (senior ICs, managers, XFN).
- Competitive salary range: $201,365—$236,900 USD.
- Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).
- Commitment to Equal Opportunity and providing reasonable accommodations to individuals with disabilities.
Questions about this role
What is the remote policy?
While many roles are remote-first, in-person participation is required throughout the year for team and company-wide offsites.
What level of experience is required?
Candidates should have at least 8 years of experience in strategy, operations, or risk management, with 5 years at a senior manager level.
How can I apply?
Interested candidates can apply through the Coinbase website.
✓ Direct apply: you message the hiring person by email. No ATS.