Sr. Program Manager, Learning & Development

About the role

This role involves leading the development and execution of learning programs for Coinbase employees, with a specific focus on manager enablement and integrating AI into working practices. The Senior Program Manager will own the entire manager enablement portfolio, including onboarding for new managers and redesigning existing programs to adapt to changing operational models. This includes creating interventions that aim to fundamentally change individual and team behaviors, rather than just raising awareness.

A key aspect of this position is building AI enablement programming in collaboration with other teams, designing learning experiences across various formats like self-service, live virtual sessions, and in-person events. The individual will work closely with People Operations, HRBPs, HR Tech, and Communications to ensure programs align with business needs and address any emerging gaps in employee development.

Success in this role means shaping clear success metrics and feedback loops for every program, using data to inform decisions on what to scale, iterate on, or discontinue. The Senior Program Manager will also consult on content creation and communication for managers from related teams, such as performance management and hiring enablement, ensuring a cohesive approach to employee development.

The annual base salary for this role ranges from $166,345 to $195,700 USD, excluding equity and bonus.

Skills that matter here

• learning and development: This role requires extensive experience in L&D to design and implement effective employee learning programs.
• program management: The position involves managing multiple cross-functional programs simultaneously, requiring strong organizational and leadership skills.
• HRBP role: Experience as an HR Business Partner provides a valuable perspective on connecting learning initiatives with broader HR strategies and business needs.
• designing and shipping manager development programs: A core responsibility is to own and evolve the manager enablement portfolio, from onboarding to advanced development.
• generative AI in L&D design and delivery workflows: The role requires demonstrating how AI can be used to innovate learning experiences and improve efficiency, with a clear viewpoint on its impact.
• Facilitated live learning experiences for senior audiences: This skill is essential for delivering impactful training sessions to directors and VPs, ensuring engagement and knowledge transfer.

Who this role suits

• Someone with a proven track record of designing and delivering impactful learning programs in a fast-paced technology environment.
• An individual who can manage multiple complex projects concurrently, demonstrating strong stakeholder alignment and measurable results.
• A professional who understands how to leverage generative AI responsibly to enhance learning and development outcomes.
• A person comfortable with data-driven decision-making, using metrics to evaluate program effectiveness and guide future iterations.

From the employer

What you'll do:

• Own the end-to-end manager enablement portfolio, including Quarterly New Manager Onboarding, redesigning programs to reflect increasing spans of control, faster feedback loops, and player-coach operating models
• Build AI enablement programming in partnership with Enablement Leads across orgs, designing interventions that shift behavior at the individual and team level rather than surface-level awareness
• Lead the design and facilitation of learning experiences across modalities (self-service, live virtual, in-person)
• Partner with People Operations, HRBPs, HR Tech, and Communications to connect programs to evolving business needs and fill emergent gaps
• Shape success metrics and feedback loops for every program, using data to decide what scales, iterates, or gets cut
• Consult on content creation and communication for managers from adjacent teams (performance, hiring enablement, security, compliance)

Required Skills and Experience:

• 7+ years in learning and development, program management, or an HRBP role at a high-growth technology company, with direct experience designing and shipping manager development programs
• Managed concurrent cross-functional programs simultaneously with documented stakeholder alignment and measurable outcomes
• Facilitated live learning experiences for senior audiences including directors and VPs
• Demonstrated use of generative AI in L&D design and delivery workflows, with a clear point of view on how AI changes how people learn and how managers lead
• Willingness to travel up to 20%
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Pay Transparency Notice:

• Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $166,345—$195,700 USD

Commitment to Equal Opportunity:

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.