Sr. Program Manager, Learning & Development

About the role

This Senior Program Manager role focuses on enhancing employee learning and development at Coinbase, with a particular emphasis on manager enablement and the integration of AI into working practices. The position involves owning the full lifecycle of manager development programs, from initial design to ongoing iteration, ensuring they align with evolving business needs and foster effective leadership.

A key component of this role is building AI enablement programming. This includes designing interventions that drive behavioral shifts at both individual and team levels, moving beyond simple awareness to tangible changes in how employees work. The successful candidate will also lead the design and facilitation of diverse learning experiences, utilizing various modalities like self-service, live virtual sessions, and in-person events.

Success in this position means consistently shaping and refining programs based on measurable outcomes. The Program Manager will establish clear success metrics and feedback loops for every initiative, using data to determine which programs to scale, iterate on, or discontinue. This requires close collaboration with People Operations, HRBPs, HR Tech, and Communications to ensure programs are relevant and address emerging organizational gaps.

The annual base salary for this role ranges from $166,345 to $195,700 USD, with total compensation potentially including equity, bonuses, and benefits.

Skills that matter here

• learning and development: This role requires extensive experience in L&D, specifically in designing and delivering programs that enhance employee skills and knowledge.
• program management: The position involves managing multiple cross-functional programs concurrently, requiring skills in stakeholder alignment and achieving measurable outcomes.
• HRBP role: Experience as an HR Business Partner is relevant, indicating an understanding of HR functions and how to align learning initiatives with business strategy.
• manager development programs: A core responsibility is to design and implement programs specifically aimed at developing managers, including new manager onboarding and adapting to changing leadership models.
• generative AI in L&D design and delivery workflows: The role requires demonstrated use of generative AI in creating and delivering learning content, along with a perspective on its impact on learning and leadership.
• facilitated live learning experiences for senior audiences: The candidate must be able to effectively facilitate learning sessions for high-level participants, including directors and VPs.

Who this role suits

• You have a background in high-growth technology companies, bringing a fast-paced and adaptable mindset to L&D.
• You are data-driven, consistently using metrics and feedback to evaluate and improve program effectiveness.
• You are a strategic thinker who can connect learning initiatives with broader business objectives and emerging organizational needs.
• You are proactive in exploring and integrating new technologies, particularly AI, into learning strategies and delivery.

From the employer

What you'll do:

• Own the end-to-end manager enablement portfolio, including Quarterly New Manager Onboarding, redesigning programs to reflect increasing spans of control, faster feedback loops, and player-coach operating models
• Build AI enablement programming in partnership with Enablement Leads across orgs, designing interventions that shift behavior at the individual and team level rather than surface-level awareness
• Lead the design and facilitation of learning experiences across modalities (self-service, live virtual, in-person)
• Partner with People Operations, HRBPs, HR Tech, and Communications to connect programs to evolving business needs and fill emergent gaps
• Shape success metrics and feedback loops for every program, using data to decide what scales, iterates, or gets cut
• Consult on content creation and communication for managers from adjacent teams (performance, hiring enablement, security, compliance)

Required Skills and Experience:

• 7+ years in learning and development, program management, or an HRBP role at a high-growth technology company, with direct experience designing and shipping manager development programs
• Managed concurrent cross-functional programs simultaneously with documented stakeholder alignment and measurable outcomes
• Facilitated live learning experiences for senior audiences including directors and VPs
• Demonstrated use of generative AI in L&D design and delivery workflows, with a clear point of view on how AI changes how people learn and how managers lead
• Willingness to travel up to 20%
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Pay Transparency Notice:

• Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $166,345—$195,700 USD

Commitment to Equal Opportunity:

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.