Staff UX Researcher - MetaMask

Remote $146k–$218k senior 2 months ago full-time quality 8.3/10
  • Lead end-to-end mixed-methods research.
  • Plan, design, and execute full-cycle research using both qualitative and quantitative methods.
  • Deliver robust, timely insights aligned with product milestones.
  • Communicate insights in compelling ways tailored to different audiences.
  • Establish and evolve research best practices and processes.
  • Partner with Product, Design, Marketing, Data, and Engineering leads to define research questions.
  • Translate complex findings into actionable recommendations.
  • Champion user-centered thinking in planning and prioritization forums.
  • Work across product lanes to uncover shared user needs and systemic UX issues.
  • Contribute to a Continuous Discovery program.
  • Mentor and support other researchers and cross-functional partners.
  • 7+ years of hands-on UX research experience, including 3 years in a senior or staff-level role.
  • Deep experience with mixed methods research.
  • Demonstrated success owning end-to-end research for complex product areas.
  • Proven track record of influencing senior stakeholders.
  • Ability to translate nuanced data into clear recommendations.
  • Excellent communication and storytelling skills.
  • Strong collaboration skills with Product Management, Design, and Engineering.
  • Embedded within a specific MetaMask product team.
  • Report into the broader UX Research function.
  • High degree of ownership and autonomy.
  • US pay range $146,000—$218,000 USD.

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