Trading Support Analyst

About the role

In the role of Trading Support Analyst at Crypto, you will monitor and manage live trading systems, ensuring smooth operations and quick resolution of issues. Your work will involve collaborating with traders and developers to troubleshoot and enhance trading processes.

Success in this position means effectively analyzing trading metrics, developing automation tools, and maintaining operational controls. You will be part of a team that values analytical thinking and problem-solving in a fast-paced environment.

The salary range for this role is between $75,000 and $125,000, depending on experience and qualifications.

Skills that matter here

• Python: This role requires strong Python skills to develop tools and automate processes.
• SQL: SQL experience is preferred for analyzing large trading datasets.

Who this role suits

• A candidate with a background in electronic trading or trade support.
• Someone who remains calm and effective under pressure.
• An analytical thinker with strong problem-solving and communication skills.
• A team player who is comfortable collaborating with multiple stakeholders.

From the employer

Responsibilities:

• Monitor live trading systems, strategies, orders, positions, P&L, and risk.
• Act as the first line of support for trading, execution, exchange connectivity, and production issues.
• Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
• Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
• Support strategy deployments, system releases, testing, and production changes.
• Monitor exchange and market events, outages, connectivity issues, and other operational risks.
• Analyze trading and operational metrics to identify issues and improve processes.
• Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
• Maintain operational procedures and controls for production trading.
• Participate in local trading coverage and rotating weekend coverage.

Requirements:

• 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
• Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
• Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
• Strong Python or scripting skills; SQL experience is preferred.
• Experience working with large trading or market datasets.
• Strong analytical, communication, and problem-solving skills.
• Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

Preferred:

• Experience supporting systematic, algorithmic, or market-making trading.
• Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
• Experience with exchange APIs, FIX, order-book data, or real-time trading systems.