Affiliate Operations - Greater China

About the role

As an Affiliate Operations Manager at Binance, you will focus on providing user support and developing affiliate marketing strategies specifically for the Greater China region. This role involves engaging with users through various channels, including Telegram, to ensure a positive experience while adhering to company standards.

You will also analyze community feedback to inform internal teams about product development and marketing strategies. The position offers the potential for growth into Business Development or Operations, allowing you to explore new opportunities in a fast-paced, innovative environment.

The salary range for this role is between $60,000 and $100,000.

Who this role suits

• A candidate who is knowledgeable about cryptocurrency and its market trends.
• Someone who can effectively manage multiple tasks and has strong organizational skills.
• A person who is comfortable working flexible hours to connect with community members across time zones.
• An individual who has strong emotional intelligence and ownership mindset in their work.

From the employer

• Primarily responsible for answering users' questions and providing timely, accurate support to ensure a positive user experience.
• Possess a solid understanding of referral and rebate mechanisms to assist Referral Pro Mode members by answering their inquiries via Telegram or internal community groups.
• Collect and analyze community feedback to provide actionable insights for internal teams, supporting product development and marketing strategies.
• Monitor all affiliate and referral marketing activities to ensure integrity and compliance with company standards.
• Continuously explore new content formats, channels, creative ideas, and other opportunities for experimentation, optimization, and growth. (Potential opportunity to transition into a Business Development or Operations role.)

• Familiarity with cryptocurrency related terminology, market trends, and Referral Pro Mode program rules.
• Ability to work flexible hours to engage effectively with KOLs and community members across different time zones.
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
• Excellent organizational and time management skills, capable of handling multiple tasks simultaneously.
• Mature business experience with strong ownership mindset and emotional intelligence.

• Shape the future with the world’s leading blockchain ecosystem.
• Collaborate with world-class talent in a user-centric global organization with a flat structure.
• Tackle unique, fast-paced projects with autonomy in an innovative environment.
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).