Billing Manager

About the role

In this role, you will manage the billing system to ensure timely and accurate invoicing while maintaining billing data integrity. You will also engage with customers regarding their billing inquiries and collaborate with the Customer Operations team to resolve issues.

Success in this position involves not only managing routine billing tasks but also contributing to the improvement of billing procedures. You'll be part of a team that values collaboration and effective communication, working in a supportive and flexible remote culture.

The salary range for this role is between $63,250 and $109,250, reflecting the company's commitment to fair compensation.

Who this role suits

• Detail-oriented individuals who excel in managing financial data.
• Proactive problem solvers who can navigate billing discrepancies.
• Strong communicators who enjoy collaborating with diverse teams.
• Reliable team players who thrive in a flexible work environment.

From the employer

• Ensure accurate and timely issuance of invoices in the billing system.
• Maintain billing data with a high level of accuracy and consistency.
• Communicate with customers regarding invoices, payments, and billing inquiries.
• Collaborate with the Customer Operations team to address client questions related to billing.
• Monitor accounts receivable and follow up on outstanding payments.
• Prepare regular billing and financial reports to support internal processes.
• Contribute to the continuous improvement of billing procedures and workflows in cooperation with finance and operations teams.

• Attention to detail: Accuracy and precision in handling financial and billing data.
• Commitment and persistence: Ability to manage repetitive operational tasks and consistently deliver on time.
• Communication skills: Clear and effective interaction with both customers and internal teams.
• Problem-solving mindset: Proactive approach to resolving billing discrepancies and improving processes.
• Collaboration: Strong team orientation and reliability in a cross-functional environment.

• Remote-first, trust-based culture.
• True flexibility in working hours.
• Extra time off including personal days and holidays.
• Fair and transparent pay, benchmarked to the market.
• Opportunities for personal development and learning.
• Financial bonuses for significant life events.
• Team offsites covered by the company.
• Access to necessary tools and hardware for work.
• A friendly and inclusive work environment.