Billing Manager

About the role

This role focuses on maintaining the financial integrity of billing operations. The Billing Manager will be responsible for the precise and prompt generation of invoices, ensuring all billing data is accurate and consistent within Sumsub's systems. A core part of the work involves monitoring accounts receivable and actively pursuing outstanding payments to maintain healthy cash flow.

Interaction with both external customers and internal departments is a key component of this position. The manager will communicate directly with clients to address billing inquiries and payment-related questions, often in collaboration with the Customer Operations team. Internally, this role contributes to the ongoing refinement of billing procedures, working closely with finance and operations to enhance efficiency.

Success in this position means consistently delivering accurate billing outputs and financial reports that support internal processes. It requires a proactive approach to resolving discrepancies and a commitment to improving workflows. The ideal candidate will thrive in a remote-first environment that values flexibility and cross-functional teamwork.

The salary for this role ranges from $63,250 to $109,250 annually.

Skills that matter here

• Attention to detail: This skill is critical for ensuring accuracy and precision when handling financial and billing data.
• Commitment and persistence: These qualities are necessary for managing repetitive operational tasks and consistently meeting deadlines.
• Communication skills: Effective communication is essential for clear interaction with both customers and internal teams regarding billing matters.
• Problem-solving mindset: This approach helps in proactively resolving billing discrepancies and identifying opportunities for process improvements.
• Collaboration: Strong team orientation and reliability are important for working effectively in a cross-functional environment.

Who this role suits

• Someone who is meticulous and highly focused on data accuracy.
• An individual who can consistently manage recurring operational tasks and follow through on commitments.
• A person who communicates clearly and effectively with both clients and colleagues.
• A proactive thinker who enjoys identifying and resolving issues to improve processes.

From the employer

• Ensure accurate and timely issuance of invoices in the billing system.
• Maintain billing data with a high level of accuracy and consistency.
• Communicate with customers regarding invoices, payments, and billing inquiries.
• Collaborate with the Customer Operations team to address client questions related to billing.
• Monitor accounts receivable and follow up on outstanding payments.
• Prepare regular billing and financial reports to support internal processes.
• Contribute to the continuous improvement of billing procedures and workflows in cooperation with finance and operations teams.

• Attention to detail: Accuracy and precision in handling financial and billing data.
• Commitment and persistence: Ability to manage repetitive operational tasks and consistently deliver on time.
• Communication skills: Clear and effective interaction with both customers and internal teams.
• Problem-solving mindset: Proactive approach to resolving billing discrepancies and improving processes.
• Collaboration: Strong team orientation and reliability in a cross-functional environment.

• Remote-first, trust-based culture.
• True flexibility in working hours.
• Extra time off including personal days and holidays.
• Fair and transparent pay, benchmarked to the market.
• Opportunities for personal development and learning.
• Financial bonuses for significant life events.
• Team offsites covered by the company.
• Access to necessary tools and hardware for work.
• A friendly and inclusive work environment.