Chief Control Officer

About the role

This C-level role at MoonPay involves taking ownership of the first-line risk and control framework. You will be responsible for building this framework from scratch, which includes conducting risk and control assessments, developing control standards, documenting processes, establishing governance, managing issues, and continuously monitoring control effectiveness. A key part of the role is embedding these controls directly into business processes, ensuring they translate regulatory requirements and identified risks into practical, sustainable measures with clear accountability.

The position also requires establishing a strong control monitoring and testing program to identify weaknesses, assess their impact, and drive remediation efforts. You will develop the control framework specifically for fiduciary, custody, and other regulated financial services, ensuring appropriate governance and processes are integrated. Success in this role means building for scalability and increasing complexity, creating the necessary procedures, reporting, and systems to maintain a robust control environment as MoonPay grows.

You will partner with various internal teams, including business leaders and independent Risk, Compliance, Legal, and Internal Audit. This collaboration is crucial for establishing clear roles, ensuring effective challenge, facilitating timely remediation, and fostering strong first-line ownership of controls. The company emphasizes a high-standards, high-velocity, and high-accountability culture, where outcomes are prioritized over process, and AI tools are integrated into daily operations to handle manual tasks.

The salary for this position ranges from $330,000 to $400,000 annually.

Skills that matter here

• US banking or regulated financial services: This role requires over 15 years of experience in this sector, specifically in first-line risk, business controls, or operational risk.
• first-line control frameworks: You will design, implement, and improve these frameworks, covering risk assessments, control design, monitoring, testing, issue management, and governance.
• US banking regulation and supervisory expectations: A deep working knowledge of these regulations is essential, particularly for fiduciary, trust, custody, and transaction services.
• three lines of defence model: You will need to understand this model and effectively establish first-line ownership while collaborating with Risk, Compliance, Legal, and Internal Audit teams.
• high-ambiguity, fast-scaling environment: The role demands comfort and effectiveness in such an environment, requiring strong technical judgment and the ability to influence stakeholders.

Who this role suits

• Someone with a builder and operator mindset, eager to design and implement control frameworks from the ground up.
• An individual with extensive leadership experience in risk or control functions within US banking or regulated financial services.
• A leader who can navigate ambiguity and drive significant infrastructure development while partnering across various internal stakeholders.
• A professional motivated by delivering outcomes and making a tangible impact in a high-accountability setting.

From the employer

What You Will Do

• Build and own the first-line risk and control framework across relevant MoonPay activities, including risk and control assessments, control standards, documentation, governance, issue management, and ongoing monitoring of control effectiveness.
• Embed effective controls into business processes, translating regulatory requirements, policies, identified risks, and supervisory expectations into practical and sustainable controls with clear ownership and accountability.
• Establish a robust control monitoring and testing program, identifying control weaknesses, assessing their impact, driving remediation, and providing clear reporting on the effectiveness of the control environment.
• Develop the control framework supporting fiduciary, custody, and other regulated financial services activities, ensuring appropriate governance, processes, controls, and monitoring are embedded throughout the relevant business activities.
• Partner effectively across the three lines of defence, working with business leaders and independent Risk, Compliance, Legal, and Internal Audit teams to establish clear roles, effective challenge, timely remediation, and strong first-line ownership.
• Build for scale and increasing complexity, establishing the procedures, governance, reporting, systems, and operating cadence required to maintain a robust control environment as MoonPay evolves.

About You

• You bring 15+ years of relevant experience within US banking or regulated financial services, including significant leadership experience in first-line risk, business controls, operational risk, or a comparable control function.
• You have a proven track record as a builder and operator, with hands-on experience designing, implementing, and improving first-line control frameworks spanning risk assessments, control design, monitoring and testing, issue management, remediation, and governance.
• You have deep working knowledge of US banking regulation and supervisory expectations, with meaningful experience supporting fiduciary, trust, custody, transaction services, or closely related banking activities.
• You have a strong understanding of the three lines of defence model and experience establishing effective first-line ownership while partnering closely with Risk, Compliance, Legal, Internal Audit, and senior business stakeholders.
• You are comfortable operating in a high-ambiguity, fast-scaling environment, combining strong technical judgement with the ability to influence senior stakeholders and personally drive the development of robust control infrastructure from the ground up.

Benefits & Perks 💡

• 💰 Competitive salary package
• 🤝 Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
• 📈 Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
• 🚀 Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
• 📊 Pension: employer contributions from day one
• 🎁 Employee referral program: refer great people, earn 10K in USDC
• 🏝 Flexible Time Off: choose when to work and when to switch off
• 🎂 Birthday leave: take the day off to celebrate you
• 🍼 Enhanced parental leave: more time with family, no second thought
• 🌍 Hybrid working schedule: work fully remotely or from your nearest Moonbase
• 🚆 Commuter benefits: public transport to and from the office
• 🩺 Private healthcare benefits: to protect you and your loved ones
• 🧘 Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
• 🤖 Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
• 🍱 Lunch credit: meals covered on the days you're in the office
• 🪑 Home office setup allowance: build the home office of your dreams
• 👛 Remote working allowance: those working fully remotely get a little extra for utilities
• 🌕 Monthly product budget and zero-fee crypto transactions
• 📚 $1,000 Annual training budget: we support your learning journey
• 🎯 High Potential Program: structured development, mentorship, and stretch opportunities
• ✈️ Regular remote company offsites: high-impact in-person sessions and hackathons
• 🚲 (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
• 🔌 (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary