Customer Success Specialist II

Coinbase · website
Remote $90k–$150k middle English ANY 3 months ago full-time quality 8.2/10
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generative AI toolsblockchainweb3crypto
  • Provide best in class customer support.
  • Handle customer issues proactively and resolve them efficiently.
  • Utilize data and feedback to address critical customer issues.
  • Communicate clearly with partners to drive results.
  • Develop a deep understanding of Coinbase products.
  • Minimum of 2 years of experience in customer service or support.
  • Proficiency in English.
  • Basic knowledge of blockchain, web3, and crypto.
  • Flexible and adaptable to a fast-paced environment.
  • Remote work with required in-person participation throughout the year.
  • Opportunities to support international or regional projects.
  • Salary range: $90K-$150K.
Apply now →

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