Head of Enterprise

Commercial Strategy Responsibilities:

• Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering.
• Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products.
• Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust.

Customer Focus & Product Excellence:

• Maintain a razor sharp focus on delivering value to teams building onchain applications.
• Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process.
• Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use.

Product Collaboration:

• Work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development.
• Provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations.

Cross-Functional Management:

• Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads.
• Coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships.
• Manage the Platform team’s KPIs and budgets, and communicate progress to OCL leadership.

Who You Are:

• Strategic and Commercial Acumen: Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities.
• Enterprise Commercial & Deal Leadership: Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion.
• Domain Expertise: Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus.
• Leadership & Execution Skills: Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users.

Perks:

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program.