Head of Partnerships

About the role

The Head of Partnerships at Everywhen will lead the strategic direction and management of Bravo Networks' partnership portfolio. This involves developing and executing partnership strategies that align with business objectives, identifying opportunities to improve partner performance, and strengthening commercial relationships. The role requires representing Bravo Networks at a senior level with key partners like insurers and service providers, acting as a trusted advisor across the portfolio.

A core part of this position is relationship management, which includes maintaining senior-level connections with all partner accounts and establishing governance frameworks for effective communication. The Head of Partnerships will manage complex stakeholder relationships, balancing the needs of partners, network members, and the broader Bravo business. This also involves resolving commercial or operational challenges through negotiation and stakeholder management.

The role also encompasses commercial and contract management, leading the development, negotiation, and management of partnership agreements. The successful candidate will ensure contractual obligations are met and will work with internal teams to maximize the value of these arrangements. Additionally, the Head of Partnerships will oversee the analysis of performance data to provide insights, monitor partner performance against objectives, and identify trends, risks, and opportunities.

The annual salary for this role ranges from $63,250 to $109,250 USD.

Skills that matter here

• partnership management: This role requires extensive experience in managing strategic partnerships, including their development, optimization, and performance.
• strategic leadership: The position demands leadership in setting the direction for the partnership portfolio and aligning it with overall business goals.
• commercial acumen: A strong understanding of business and commercial principles is essential for negotiating agreements and identifying opportunities for financial return.
• negotiation skills: The ability to negotiate effectively is crucial for developing and managing partnership agreements and resolving commercial challenges.
• communication: Clear and effective communication is necessary for maintaining senior-level relationships and collaborating with various stakeholders.
• stakeholder management: The role involves managing complex relationships with partners, members, and internal teams, balancing diverse needs and expectations.

Who this role suits

• Someone who thrives in a leadership role focused on building and maintaining long-term strategic relationships.
• A professional adept at navigating complex commercial discussions and negotiating favorable terms.
• An individual who is data-driven, capable of translating performance metrics into actionable insights and strategic recommendations.
• A collaborative leader who can align diverse stakeholders and foster a culture of continuous improvement across a network.

From the employer

Key Responsibilities

• Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
• Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
• Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
• Act as a trusted advisor and relationship lead across the partnership portfolio.

Relationship Management

• Lead and maintain senior-level relationships across all partner accounts.
• Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
• Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
• Resolve commercial or operational challenges through effective negotiation and stakeholder management.

Commercial and Contract Management

• Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
• Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
• Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
• Identify opportunities for enhanced commercial return and strategic value creation.

Performance and Data Insight

• Oversee the collection, analysis, and interpretation of partnership performance data.
• Produce meaningful commercial insights and recommendations to support strategic decision making.
• Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
• Utilise market intelligence and performance data to identify trends, risks, and opportunities.

Collaboration and Stakeholder Engagement

• Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
• Good collaboration required across the Distribution and Services Team.
• Ensure alignment between partnership objectives and wider business priorities.
• Support business development initiatives and market-facing activities where partnership engagement is required.
• Promote a culture of collaboration, transparency, and continuous improvement.

Governance and Risk Management

• Ensure robust governance processes are in place across the partnership portfolio.
• Monitor compliance with contractual, regulatory, and company requirements.
• Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
• Maintain accurate reporting and oversight of partnership activity and outcomes.

Knowledge, Skills and Experience

Essential

• Significant experience in partnership management and strategic leadership.
• Strong commercial acumen and negotiation skills.
• Excellent communication and stakeholder management abilities.
• Proven track record of driving growth and performance in partnerships.