Head of Technical Program Management - Banking

About the role

In this role, you will lead the program management efforts for Mercury's bank charter and governance initiatives. You will coordinate across engineering, product, design, and data teams to ensure that various components work together efficiently and effectively.

You will define and implement the operating system for the banking organization, establishing the necessary rituals, tools, and reporting standards. Success in this position involves building a strong team of technical program managers and driving clarity in complex, ambiguous situations.

The salary range for this role is competitive within the SaaS and fintech industry, with specific ranges based on location.

Who this role suits

• A candidate with over 10 years of program management or product leadership experience.
• Someone who has managed teams and is comfortable with ambiguity and complexity.
• An individual with strong communication skills and the ability to influence at all levels of the organization.
• A professional with a technical background, ideally in engineering or fintech.

From the employer

Responsibilities

• Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams.
• Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast.
• Build automation and agentic flows to run programs with efficiency and high quality.
• Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most.
• Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions.
• Build, manage, and develop a team of TPMs while directly running select program areas.
• Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer.
• Operate with the auditability and documentation rigor that regulated, governance-heavy work demands.

Requirements

• 10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs.
• A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with engineering leaders.
• Experience in regulated industries; fintech or banking strongly preferred.
• A track record of building program management functions or operating systems, not just running individual programs.
• Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage.
• A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind.

Conditions

• The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
• Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.
• New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
• Our target new hire base salary ranges for this role are the following:
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $269,700 - $337,100 USD.
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,700 - $303,400 USD.
• Canadian employees (any location): CAD 254,900 - 347,800.