Role in brief
MoonPay is looking for a Manager to lead KYB Operations, focusing on onboarding and compliance for partners. Candidates with significant experience in KYB, KYC, or AML operations and team management should apply.
About the role
In this role, you will manage a team of KYB Operations Analysts, overseeing the onboarding and compliance review process for MoonPay's partners and business customers. Your responsibilities will include setting KPIs, improving operational workflows, and ensuring high-quality output from your team.
You will collaborate with various departments, including Compliance, Legal, Product, and Engineering, to enhance the KYB review process. Success in this position means effectively leading your team and contributing to the overall efficiency of MoonPay's operations in the decentralized economy.
The role offers a competitive salary ranging from $101,000 to $204,500.
Who this role suits
- A candidate with over five years of experience in KYB, KYC, or AML operations.
- Someone who has a proven track record of managing operational teams.
- An individual who is data-driven and comfortable with setting and achieving KPIs.
- A clear communicator who can collaborate across different functions.
From the employer
- Manage, develop, and hire a team of KYB Operations Analysts.
- Set individual and team KPIs; provide regular reporting on KYB Operations.
- Oversee the end-to-end KYB review process for all MoonPay products.
- Own QA frameworks for the KYB team; monitor output quality.
- Improve KYB operational workflows and documentation.
- Identify and propose improvements to tooling and workflows.
- Represent the KYB Ops team in cross-functional forums.
- Act as the day-to-day domain authority on KYB.
- 5+ years of experience in KYB, KYC, or AML operations.
- Demonstrated experience managing or leading an operational team.
- Deep expertise in corporate KYB reviews and risk assessment.
- Strong process design skills.
- Data-driven decision-making; comfortable setting KPIs.
- Clear, direct written and verbal communication.
- Experience working cross-functionally with Compliance, Legal, Product, and Engineering teams.
- Competitive salary package.
- Equity package for all employees.
- Pay for performance equity bonus.
- Moonshot award for exceptional impact.
- Unlimited holidays.
- Hybrid working schedule.
- Private Healthcare benefits.
- Enhanced parental leave.
- Annual training budget.
- Home office setup allowance.
- Remote working allowance.
- Monthly budget for products and zero fee crypto transactions.
- Employee referral programme.
- Regular remote company offsites.
Questions about this role
Is this role remote?
Yes, this position is fully remote.
What is the salary range for this position?
The salary range is between $101,000 and $204,500.
What are the benefits offered?
Benefits include equity packages, unlimited holidays, private healthcare, and a budget for home office setup.