Manager, Procurement Operations

About the role

This role focuses on enhancing Circle's procurement function by optimizing its Procure-to-Pay (P2P) system. The manager will be the primary administrator for ZipHQ, responsible for its configuration, user access, and overall system integrity. A key part of the job involves identifying inefficiencies in procurement operations, proposing solutions, and managing these projects from concept to completion.

The position requires developing and maintaining comprehensive P2P resources, such as user guides, training materials, and standard operating procedures (SOPs), to ensure employee adoption and compliance. The manager will also track and report on P2P metrics, highlighting trends and areas for improvement to leadership. This includes overseeing the entire vendor onboarding process within ZipHQ and ensuring adherence to procurement policies.

Success in this role means ensuring that P2P processes meet compliance requirements and that all documentation is current and accessible, supporting internal controls and audit readiness. The ideal candidate will have a strong background in procurement operations, with the ability to independently manage projects and contribute to a flexible work environment where new ideas are encouraged.

The salary range for this position is between $120,000 and $157,500 USD.

Skills that matter here

• Procurement: This role requires deep knowledge of procurement processes to optimize operations and ensure compliance.
• P2P: The core function of this position is to manage and improve the Procure-to-Pay system, from vendor onboarding to payment.
• ZipHQ: The manager will be the primary system administrator for ZipHQ, handling configurations, user access, and system integrity.
• Process Improvement: A key responsibility is to identify process inefficiencies and independently develop and implement solutions across procurement operations.
• Generative AI: Familiarity with generative AI models and prompt development is required, indicating a forward-thinking approach to operational tools.
• SOPs: This role involves creating and maintaining standard operating procedures to ensure consistency and compliance within procurement.

Who this role suits

• Someone with at least seven years of experience in procurement operations or a similar role, who has a proven track record of independent project management.
• An individual who is analytical and detail-oriented, capable of tracking metrics, identifying trends, and reporting findings to leadership.
• A person who thrives in an environment where they can develop and implement solutions to process inefficiencies.
• Someone who is familiar with compliance requirements and can ensure that procurement processes meet internal control and audit standards.

From the employer

• Administering and optimizing ZipHQ as the primary system administrator, managing configurations, user access, and system integrity to support a seamless Procure-to-Pay experience.
• Identifying opportunities for process improvement across Procurement Operations, independently proposing solutions and project managing execution from ideation through completion.
• Creating and maintaining comprehensive Procure-to-Pay enablement resources, including user guides, training materials, and SOPs that drive employee adoption and compliance.
• Tracking and reporting on P2P metrics, proactively surfacing trends, issues, and opportunities for improvement to Procurement leadership.
• Owning the end-to-end vendor onboarding process, ensuring timely setup in ZipHQ and compliance with Procurement policy.
• Developing, maintaining, and communicating Procurement policies and standard operating procedures to drive consistency and compliance across the organization.
• Supporting internal controls and audit readiness by ensuring P2P processes meet compliance requirements and documentation remains current and accessible.

• 7+ years of experience in Procurement Operations, Procure-to-Pay, or a similar operational role.
• Hands-on experience as a ZipHQ system administrator.
• Demonstrated ability to independently identify process inefficiencies, develop solutions, and manage execution through to completion.
• Strong analytical skills with experience tracking, interpreting, and reporting procurement metrics.
• Bachelor’s degree in Finance, Accounting, Business, or a related field; equivalent experience will be considered.
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development.
• Experience developing and maintaining procurement policies and standard operating procedures.
• Familiarity with Accounts Payable processes and cross-functional P2P workflows.
• Experience/familiarity with Slack, Apple MacOS and GSuite.