Marketing Chief of Staff

About the role

This role focuses on optimizing the marketing organization's efficiency and strategic execution. The Chief of Staff will be responsible for establishing and maintaining the marketing team's operational cadence, including annual and quarterly planning, goal setting, and business reviews. This involves driving the preparation, execution, and decision-making processes for these key meetings, ensuring they are productive and lead to actionable outcomes.

A core part of the position involves managing priorities and facilitating seamless collaboration across different marketing functions such as brand, editorial, design, product marketing, demand generation, and integrated marketing. The individual will act as a central point for resolving ownership questions and preventing project collisions or stalls. This requires a proactive approach to foresee potential issues and guide teams toward resolution.

The Chief of Staff also serves as a crucial link between marketing and other departments like sales, product, and finance. This includes representing marketing in cross-functional planning sessions to ensure commitments are realistic and dependencies are transparent. The role also involves supporting leadership by preparing essential materials for board updates and all-hands meetings, and taking on special projects that require end-to-end ownership.

The salary for this position ranges from $155,000 to $240,000 USD annually.

Skills that matter here

• demand generation: The role requires a practical understanding of demand generation to discuss pipeline and plans effectively.
• account-based marketing: A practitioner's understanding of account-based marketing in a B2B context is necessary for this position.
• marketing and pipeline metrics: Comfort with these metrics is essential for budgeting, building models, and interpreting dashboards.
• budget: The role involves running a budget and understanding financial models.
• Clear writing: This skill is needed for building leadership materials and communicating effectively.
• straight talk: The ability to communicate directly and honestly is required, especially when presenting to leadership.

Who this role suits

• Someone with over a decade of operating experience, specifically within a marketing organization in a Chief of Staff or senior program operations capacity.
• An individual who can bring structure and order to a fast-paced, complex environment without hindering its progress.
• A person comfortable with financial models and data, capable of discussing pipeline and budget with confidence.
• A leader who possesses strong communication skills, able to write clearly and speak directly, influencing senior stakeholders to adhere to plans.

From the employer

Operating Rhythm and Planning

• Run the marketing org's planning cadence: annual and quarterly planning, goal-setting, and the weekly and monthly business reviews. Hold the calendar.
• Drive budget and headcount planning against the slate, working from Marketing Ops' tracking and reporting, and keep both honest as priorities shift mid-quarter. You own the trade-off conversations; Marketing Ops owns the numbers underneath them.
• Make the reviews worth holding. Drive the prep, the follow-through, and the decisions that should come out of them.

Priorities and Cross-Functional Flow

• Turn the VP of Brand's priorities into plans the team can execute, then hold the line on those priorities when new fires start.
• Keep major programs from colliding or stalling across brand, editorial, design, product marketing, demand gen, and integrated marketing. A lot of this is seeing the crash coming and preventing it.
• Be the person teams come to when it isn't clear who owns a decision.

Connective Tissue with the Rest of the Company

• Represent marketing in cross-functional planning with sales, product, and finance, so the org's commitments are realistic and its dependencies are visible. When marketing promises something to another team, you make sure the promise was sane and gets kept.
• The systems plumbing behind that (lead routing, scoring, pipeline data) sits with Marketing Ops and RevOps. Your job is the planning and accountability layer on top of it. You'll also chase procurement and legal when purchases and projects stall.

Leadership Leverage

• Build the materials leadership relies on: board updates, all-hands content, exec readouts. Make them clear and honest, not decorative.
• Give the VP of Brand back time and attention by carrying the work that doesn't need to land on their desk.

Special Projects

• Lead the things that don't fit neatly on any one team's plate: a reorg, a new agency relationship, a flagship event, an org-wide planning week. Own them end to end.

What You Bring

• 10+ years of operating experience, with real time inside a marketing org in a Chief of Staff, business operations, or senior program-operations seat.
• A practitioner's understanding of demand generation and account-based marketing in a B2B context. You can talk pipeline, not just plans.
• Comfort with marketing and pipeline metrics and with running a budget. You can build the model and read the dashboard.
• A track record of bringing order to a fast, complex org without grinding it to a halt.
• Clear writing, straight talk, and the presence to hold a room of senior people to a plan.

Full-Time Employees at Cohere Enjoy These Perks

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits:
• Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite.