Payroll Manager

About the role

This role involves taking full ownership of Luno's global payroll function, partnering with the Finance team to ensure timely and accurate salary payments across all regions. The Payroll Manager will be responsible for maintaining accountability with third-party payroll providers, conducting annual reviews of their service level agreements, and ensuring compliance with all statutory bodies and tax obligations in every country where Luno operates.

A key part of the position is to manage and maintain payroll systems and governance, ensuring that all salary payments, expenses, taxes, and benefits are processed correctly and on schedule. The manager will also be the primary contact for all payroll-related queries, requiring strong communication skills to convey complex payroll matters to various internal and external stakeholders. This includes ensuring that in-house payroll procedures are audit-ready and consistently followed.

Success in this role means maintaining a highly effective payroll function that is fully compliant with global regulations and operates with precision and accuracy. The individual will need to demonstrate strong financial acumen, the ability to interpret and reconcile complex financial data, and a proactive approach to reviewing and updating payroll policies to reflect real-time changes. This ensures Luno's payroll operations are robust, transparent, and secure.

The salary for this position ranges from $82,000 to $138,000 annually, depending on experience and qualifications.

Skills that matter here

• payroll: This role requires managing the entire payroll cycle, ensuring accurate and timely salary distribution, and overseeing compliance across multiple regions.
• finance: The manager will partner with the Finance team for salary distribution and must possess solid financial acumen to interpret and reconcile complex financial data.
• accounting: Knowledge of accounting software and principles is necessary to ensure payroll procedures are audit-ready and compliant with financial standards.
• project management: This skill is essential for prioritizing workloads, balancing conflicting deadlines, and achieving deliverables within fixed timescales for payroll projects.
• PaySpace: Direct experience with this specific payroll software is required, indicating its use in Luno's payroll operations.

Who this role suits

• Someone with a proven background in managing payroll for a large, globally dispersed workforce.
• An individual who is highly analytical, detail-oriented, and capable of interpreting complex financial and legislative data.
• A professional who excels at managing third-party relationships and ensuring service level agreements are met.
• A person who prioritizes effectively and can maintain compliance with global tax and statutory obligations under tight deadlines.

From the employer

• Take full responsibility and partner with the Finance team to distribute salary payments for employees in all regions in accordance with the payroll calendar.
• Keeping 3rd Party Payroll Providers accountable for Regional Payroll updates and accurate payroll cycles according to agreed service levels.
• Annual review of Third Party Service Level Agreements.
• Ensure all Statutory Bodies are compliant, ie, SARS, COIDA, HMRC, LHDM, PIT, etc.
• Ensure that Payroll Policies and Standard Operating Procedures are regularly reviewed and updated with real time changes.
• Ensure our in-house payroll procedures and outputs are ‘audit ready’ as well as updated, maintained and followed.
• Ensuring compliance with applicable laws and tax obligations in all regions in which Luno operates.
• Manage and maintain the payroll systems and governance and ensure salary payments, expenses, taxes and benefits are paid correctly and on time.
• Main point of contact for Payroll queries.

• A proven track record of managing a highly effective Payroll function and a working knowledge of the statutory requirements affecting salaries on a Global scale.
• Previous Payroll exposure within the UK and/or South East Asian markets will be advantageous.
• Have managed a payroll headcount of 500+ across various locations.
• Experience in managing EOR (Employer on Record) Payroll Providers.
• 7 + years specialised payroll experience.
• 5 + years of PaySpace experience.
• 3 + years Project Management experience.
• A tertiary qualification in Finance/Accountancy/Payroll will be an advantage.
• Solid financial acumen and knowledge of payroll/ accounting software.
• Ability to interpret and to reconcile complex financial data.
• Demonstrable knowledge of current legislation with regards to pay conditions and the tax treatment of fringe benefits globally.
• Demonstrable knowledge of working with 3rd party benefit and payroll providers globally.
• Ability to prioritise workloads effectively, balancing conflicting deadlines and achieving results and deliverables within fixed timescales.
• Highly numerate with excellent analytical skills with attention to detail.
• Excellent communication skills, with the ability to convey complex payroll matters to various internal and external stakeholders.
• Have taken full ownership of the Payroll function on a global scale.
• People first approach.

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• 6 months primary care-giver leave.
• Paw-ternity leave for your furry friend.
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.