Program Manager Associate

About the role

This role involves supporting the Product & Engineering Performance Management Team by tracking performance metrics for engineering and product teams. Key tasks include updating dashboards, managing verification logs, and organizing operational and technical standards within Confluence. The position requires a detail-oriented individual capable of maintaining accurate records and contributing to efficient team operations.

The Program Manager Associate will also provide administrative support for tracking and reporting Objectives and Key Results (OKRs), and monitoring hiring pipeline data. This includes gathering data and documentation for due diligence processes and assisting with budget spreadsheets and expenditure logs. The work contributes to the overall organizational efficiency and strategic planning.

Success in this position means effectively maintaining and organizing critical data, ensuring that performance metrics are accurately tracked, and providing timely administrative support. The role is integral to the smooth functioning of the performance management team, helping to identify potential delays or risks through an analytical approach to data.

The annual salary for this position is between $175,000 and $272,300 USD.

Skills that matter here

• Confluence: This role requires proficiency in Confluence for maintaining and organizing operational and technical standards.
• Jira: Proficiency in Jira is necessary for managing tasks and tracking progress within product and engineering teams.

Who this role suits

• Someone with at least two years of experience in operations or administrative support.
• An individual who possesses strong communication skills and an analytical mindset.
• A person who thrives in a remote work environment and can collaborate effectively with a global team.
• Someone who is meticulous about data organization and tracking.

From the employer

• Assist in tracking engineering and product team performance by updating dashboards and verification logs.
• Maintain and organize operational standards and technical standards within Confluence.
• Provide administrative support in tracking and reporting OKRs.
• Update and monitor the hiring pipeline data.
• Support in-depth due diligence by gathering necessary data and documentation.
• Assist in overseeing budget spreadsheets and expenditure logs.

• Minimum of 2+ years of experience in operations or administrative support.
• Exceptional communication skills.
• Proficiency in Confluence and Jira.
• Analytical mindset with the ability to identify potential delays or risks.

• Work remotely from anywhere in the world.
• Collaborate with a global team of talented individuals.
• Be part of a leading company in the fintech space.