Sales Engineer - US + LATAM

About the role

This Sales Engineer role at Alpaca focuses on being the primary technical resource for the sales team. The position involves deep collaboration with both sales and customer success to articulate product capabilities and provide technical guidance. A key aspect of the work is to present product and technical use cases effectively, ensuring potential clients understand how Alpaca's offerings can meet their needs.

The core responsibility is to manage the technical sales engagement from start to finish. This includes understanding complex business and technical requirements from clients and then translating those into viable solutions using Alpaca's financial products and services. The role also involves leading the strategy and execution of product demonstrations to showcase functionality and value.

Success in this position means effectively bridging the gap between client needs and Alpaca's technical solutions. The ideal candidate will be a self-starter capable of handling multiple assignments, ensuring that the sales process is technically sound and persuasive. This individual will serve as the product and technical subject matter expert, supporting sales efforts for Alpaca's API-driven financial infrastructure.

The salary for this position ranges from $90,000 to $150,000 USD annually, complemented by stock options and health benefits.

Skills that matter here

• APIs: This role requires a strong technical background with APIs to explain Alpaca's institutional-grade API products to clients and translate their requirements into solutions.
• WebSockets: Understanding WebSockets is necessary to discuss real-time data streaming capabilities and integration points with potential clients.
• Postman: Proficiency with Postman is needed for demonstrating API functionality and helping clients understand how to interact with Alpaca's services.
• Grafana: Experience with Grafana will be used to illustrate data visualization and monitoring capabilities related to Alpaca's financial products.
• JSON: A strong grasp of JSON is essential for working with API data structures and explaining technical integrations to clients.
• FIX eXchange protocol: Knowledge of FIX eXchange protocol is required to discuss financial trading standards and how Alpaca's services interact within that ecosystem.

Who this role suits

• Someone with at least five years of experience in a sales or solutions engineering role, comfortable acting as a technical expert.
• An individual who excels at communicating complex technical concepts clearly to non-technical audiences.
• A self-motivated professional capable of managing multiple projects and priorities independently.
• A person fluent in English and either Spanish or Portuguese, able to support sales efforts in diverse regions.

From the employer

• Serve as the product and technical subject matter expert.
• Collaborate closely with Sales and Customer Success teams.
• Present compelling product and technical use cases.
• Translate complex business and technical requirements into solutions.
• Own technical sales engagement end-to-end.
• Lead demo strategy and execution.
• Travel as needed to support sales activities.

• 5+ years in a Sales Engineering, Solutions Engineering, or Partner Engineering role.
• Strong technical background with APIs, WebSockets, Postman, Grafana, and JSON.
• Superior verbal and written communication skills in English.
• Fluent in English and either Spanish or Portuguese.
• Self-starter with the ability to manage multiple assignments.

• Competitive Salary & Stock Options.
• Health Benefits.
• New Hire Home-Office Setup: One-time USD $500.
• Monthly Stipend: USD $150 per month via a Brex Card.