Senior Product Manager, Custody

About the role

This role focuses on the custody infrastructure for digital assets, which involves securing and moving these assets. The Senior Product Manager will be responsible for the roadmap and execution, prioritizing new asset and chain integrations, blockchain services, and policy engine capabilities. A key aspect is driving the product vision and strategy for this critical area.

The position requires involvement in the end-to-end design of deposit and withdrawal flows, from API contracts to wallet operations and exception handling. This includes working with custody technology partners, signing providers, and node infrastructure vendors for integration and ongoing operations. Success in this role means ensuring these flows are robust and efficient.

Collaboration is central to this role, working with engineering to translate requirements into production-ready systems. The manager will also partner with operations and finance to improve reconciliation processes and automate exception handling. Additionally, close collaboration with compliance, security, and risk teams is necessary to meet regulatory requirements and ensure robust fraud protections.

The annual salary for this Senior Product Manager role is between $140,000 and $230,000 USD.

Skills that matter here

• Product Management: This role requires a minimum of four years of experience in product management, focusing on defining and executing product strategy for custody infrastructure.
• API-based products: The position involves building and managing products that rely on APIs, particularly for deposit and withdrawal flows.
• blockchain fundamentals: A strong understanding of blockchain concepts, including wallet architecture, transaction construction, and signing models like MPC, HSM, and multi-sig, is essential for this role.
• Jira: Demonstrated expertise in project management methodologies and tools, specifically Jira, is required for tracking and managing product development.
• SQL queries: The ability to write SQL queries and analyze data is necessary to identify optimizations, measure flow performance, and inform product decisions.

Who this role suits

• A person who can clearly articulate and drive a product vision and strategy, especially within complex technical domains.
• Someone who thrives in cross-functional collaboration, working closely with engineering, operations, finance, compliance, security, and risk teams.
• An individual with strong analytical and problem-solving skills, capable of using data to inform decisions and optimize processes.
• A candidate who can distill complex technical ideas into clear, concise, and actionable tasks for various stakeholders.

From the employer

• Be a primary stakeholder for the roadmap and execution for Custody, ruthlessly prioritizing across new asset and chain integrations, blockchain services, and policy engine capabilities while clearly articulating and driving the product vision and strategy.
• Be a key stakeholder in the design of deposit and withdrawal flows end-to-end: from API contract through wallet operations, signing, broadcast, confirmation, and exception handling.
• Work directly with custody technology partners, signing providers, and node infrastructure vendors on integration, onboarding, and ongoing operations.
• Lead cross-functional collaboration with Engineering to translate product requirements into well-architected, production-ready systems.
• Partner with our operations and finance stakeholders to further develop reconciliation processes, reduce manual intervention, and automate exception handling across on-chain activity.
• Collaborate deeply with compliance, security, and risk to ensure custody flows meet regulatory requirements, key management standards, and have robust fraud protections.
• Write clear technical specs and API documentation, both internal and client-facing.
• Analyze on-chain and transaction data to identify optimizations, measure flow performance, and inform product decisions.

• Minimum of 4+ years experience in Product Management.
• Strong background with building API-based products.
• Strong understanding of blockchain fundamentals, including wallet architecture, transaction construction, and common signing models (i.e. MPC, HSM, multi-sig).
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
• Ability to understand and discuss technical concepts with engineering teams.
• Excellent written and verbal communication skills, with the ability to distill complex ideas into clear, concise, and actionable tasks.
• Demonstrated expertise in project management methodologies and tools, particularly Jira.
• Strong analytical and problem-solving skills - you can write SQL queries and analyze data effectively.

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only).
• Vision & Dental Insurance (U.S. only).
• Chance to earn equity.
• Maternity & Paternity leave (after 6 months).
• WeWork All Access Membership.
• WFH Yearly Stipend.
• L&D Yearly Stipend (after 6 months).