Senior Product Manager Node Operations

About the role

This role focuses on the infrastructure and operational products that support Chainlink's node operations. The Senior Product Manager will be responsible for the entire product lifecycle, from setting strategic direction to delivering tangible outcomes in highly technical settings. A key aspect of the work involves systematically reducing manual operational tasks and automating workflows at scale, ensuring efficiency and reliability for the node network.

The position requires a product manager who can comfortably engage with engineers on technical infrastructure decisions. This includes interpreting complex architectures and influencing choices related to tooling and infrastructure. Success in this role means establishing, maintaining, and enhancing operational systems and workflows, making practical tooling selections that benefit the team without unnecessary complexity.

The Senior Product Manager will also manage structured communications with external partners and operator communities, navigating multiple stakeholder groups simultaneously. This involves influencing outcomes across various teams even without direct authority. The ideal candidate will thrive in ambiguous situations, building structured processes where none existed before to bring clarity and direction.

The annual salary for this position ranges from $115,000 to $126,000.

Skills that matter here

• end-to-end ownership of infrastructure or operational products: This role requires taking full responsibility for product direction and delivery within technical environments.
• automate or systematically reduce manual operational workflows: A core function is to implement solutions that minimize manual effort and scale operations efficiently.
• setting up, maintaining, and improving operational systems and workflows: The role involves direct engagement with the operational framework, ensuring its effectiveness and evolution.
• engage as a peer with engineers on technical infrastructure decisions: The product manager must be able to discuss and influence technical choices with engineering teams.
• structured communications to external partners or operator communities: This position requires clear and organized communication with external stakeholders.
• operating across multiple stakeholder groups simultaneously: The role demands managing relationships and driving consensus among various internal and external teams.

Who this role suits

• You have a track record of taking full ownership of technical products from conception to delivery.
• You are adept at simplifying complex operational challenges through automation and process improvement.
• You can interpret technical architecture and collaborate effectively with engineers on infrastructure decisions.
• You are comfortable creating structure and clarity in ambiguous environments.

From the employer

Requirements

• Proven end-to-end ownership of infrastructure or operational products, including defining product direction and delivering outcomes in complex technical environments.
• Demonstrated ability to automate or systematically reduce manual operational workflows at scale.
• Comfortable setting up, maintaining, and improving operational systems and workflows and able to make pragmatic tooling choices that serve the team without over-engineering the process.
• Able to engage as a peer with engineers on technical infrastructure decisions, with the ability to interpret technical architecture and influence tooling and infrastructure decisions.
• Proven ability to own structured communications to external partners or operator communities.
• Experience operating across multiple stakeholder groups simultaneously, including internal teams and external partners.
• Track record of influencing and delivering outcomes across teams without direct authority.
• Experience navigating ambiguous environments and building structured processes where none previously existed.

Preferred Requirements

• Experience working in crypto, blockchain infrastructure, or node/validator operations environments.
• Familiarity with Kubernetes, cloud infrastructure, or node hardware environments, with enough technical grounding to set direction alongside engineering teams.
• Experience building or owning internal tooling such as portals, dashboards, or workflow systems.
• Exposure to working alongside data science and engineering teams on automation or optimization initiatives.