Senior Program Manager, Contracts & Analytics

About the role

This role involves owning the strategic direction for Coinbase's Contract Lifecycle Management (CLM) ecosystem. The Senior Program Manager will define the technology roadmap, prioritize development, and integrate CLM tools such as Ironclad and Evisort with other systems like Salesforce. This includes leading in-house development efforts to create scalable, integrated contracting solutions that extend beyond standard software configurations.

A key part of this position is driving AI enablement for the Legal Operations team. This means identifying opportunities for automation, setting up proof of concepts with various AI tools, and facilitating training and adoption programs to enhance the team's AI proficiency. The role also requires developing and managing a comprehensive reporting framework for all agreements, ensuring data integrity and surfacing actionable insights for leadership.

Success in this position means effectively communicating roadmap enhancements and strategic recommendations to senior stakeholders, ensuring alignment on contracting priorities and technology investments. The Senior Program Manager will lead large, cross-functional initiatives, managing dependencies across Legal, Sales, Engineering, and Compliance to deliver projects on time and within scope. This requires a proactive approach to problem-solving and a focus on measurable improvements in workflow efficiency and quality.

The annual base salary for this role ranges from $148,835 to $175,100 USD, with total compensation potentially including equity and bonus eligibility.

Skills that matter here

• Contract Lifecycle Management: This role requires expert-level, hands-on experience with CLM systems, including workflow design, template management, reporting, and integration planning.
• AI: The role involves driving AI enablement for the Legal Operations team, identifying automation opportunities, building proof of concepts, and leading adoption programs.
• Salesforce: Experience with integrating CLM systems with platforms like Salesforce is required for this position.
• Ironclad: Expert-level, hands-on experience with Ironclad is specifically required, covering workflow design, template management, and reporting.
• Evisort: Working knowledge of AI-driven contract review tools like Evisort is expected, with experience in data extraction and metadata management.

Who this role suits

• A person who thrives on setting strategic direction for technology and workflows, rather than just executing predefined tasks.
• Someone with a strong track record of prioritizing build-vs-buy decisions and scoping in-house development with engineering teams.
• An individual who excels at driving adoption of new technologies, particularly AI and automation, within a team.
• A professional who can effectively communicate complex technical roadmaps and strategic recommendations to senior leadership.

From the employer

• Own the CLM technology roadmap and backlog, setting strategic direction for what to build, integrate, or optimize across Ironclad, Evisort, Salesforce, and emerging tools, and translating that vision into a prioritized delivery plan.
• Lead in-house builds and workflow development that extend beyond standard SaaS configuration, partnering with Enterprise Architecture and Engineering to design scalable, integrated contracting solutions.
• Drive AI enablement for the Legal Operations team by identifying high-impact automation opportunities, standing up proof of concepts (e.g., N8N, Workato, Claude, Glean), and facilitating trainings, office hours, and adoption programs that raise the team's AI fluency.
• Develop and manage the comprehensive contracts reporting framework and system of record for all agreements, including data extraction, metadata integrity, and data models that surface actionable insights to Institutional Sales and Legal leadership.
• Communicate roadmap enhancements, program outcomes, and strategic recommendations to senior stakeholders, ensuring cross-functional alignment on contracting priorities and technology investments.
• Lead large, cross-functional contracts initiatives end-to-end, managing dependencies across Legal, Sales, Engineering, and Compliance, and delivering on time and within scope.

• 8+ years of program or project management experience within Legal Operations, contract management, or a technology-driven operations function, with a track record of setting strategic direction for tooling and workflows, not just executing on them.
• Demonstrated experience owning a technology roadmap and backlog, including prioritizing build-vs-buy decisions, scoping in-house development work, and partnering with engineering and architecture teams to deliver integrated solutions.
• Expert-level, hands-on experience with Contract Lifecycle Management (CLM) systems (Ironclad required), including workflow design, template management, reporting, and integration planning with platforms like Salesforce.
• Proven ability to drive AI and automation adoption within a team, including evaluating tools, building proof of concepts, and leading enablement programs that result in measurable workflow improvements.
• Working knowledge of legal technology and AI-driven contract review tools (e.g., Evisort), with experience in data extraction, metadata management, and building reporting frameworks that serve as the system of record for agreements.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

• Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
• Annual base salary range (excluding equity and bonus): $148,835—$175,100 USD.