Senior Program Manager, Contracts & Analytics

About the role

In this role, you will manage the technology roadmap for Contract Lifecycle Management, focusing on optimizing workflows and integrating tools like Ironclad and Salesforce. You will be responsible for driving AI initiatives within the Legal Operations team, identifying automation opportunities, and enhancing team capabilities.

You will also develop a contracts reporting framework and manage cross-functional initiatives that involve collaboration with Legal, Sales, Engineering, and Compliance teams. Success in this position requires effective communication with senior stakeholders and the ability to align on strategic contracting priorities.

The annual base salary ranges from $148,835 to $175,100, depending on location.

Skills that matter here

• Contract Lifecycle Management: This role requires expert-level experience with CLM systems, particularly Ironclad, for workflow design and integration.
• AI: You will drive AI adoption and identify automation opportunities within the Legal Operations team.
• Salesforce: Experience with Salesforce is essential for integrating contracting solutions.
• Ironclad: Hands-on experience with Ironclad is required to manage the CLM technology roadmap.
• Evisort: Knowledge of Evisort is necessary for evaluating AI-driven contract review tools.

Who this role suits

• You have over eight years of program or project management experience in legal operations or technology-driven functions.
• You are a strategic thinker who excels in setting direction for tooling and workflows.
• You possess strong collaboration skills and can manage cross-functional initiatives effectively.
• You are comfortable working in a fast-paced environment and are driven to achieve measurable improvements.

From the employer

• Own the CLM technology roadmap and backlog, setting strategic direction for what to build, integrate, or optimize across Ironclad, Evisort, Salesforce, and emerging tools, and translating that vision into a prioritized delivery plan.
• Lead in-house builds and workflow development that extend beyond standard SaaS configuration, partnering with Enterprise Architecture and Engineering to design scalable, integrated contracting solutions.
• Drive AI enablement for the Legal Operations team by identifying high-impact automation opportunities, standing up proof of concepts (e.g., N8N, Workato, Claude, Glean), and facilitating trainings, office hours, and adoption programs that raise the team's AI fluency.
• Develop and manage the comprehensive contracts reporting framework and system of record for all agreements, including data extraction, metadata integrity, and data models that surface actionable insights to Institutional Sales and Legal leadership.
• Communicate roadmap enhancements, program outcomes, and strategic recommendations to senior stakeholders, ensuring cross-functional alignment on contracting priorities and technology investments.
• Lead large, cross-functional contracts initiatives end-to-end, managing dependencies across Legal, Sales, Engineering, and Compliance, and delivering on time and within scope.

• 8+ years of program or project management experience within Legal Operations, contract management, or a technology-driven operations function, with a track record of setting strategic direction for tooling and workflows, not just executing on them.
• Demonstrated experience owning a technology roadmap and backlog, including prioritizing build-vs-buy decisions, scoping in-house development work, and partnering with engineering and architecture teams to deliver integrated solutions.
• Expert-level, hands-on experience with Contract Lifecycle Management (CLM) systems (Ironclad required), including workflow design, template management, reporting, and integration planning with platforms like Salesforce.
• Proven ability to drive AI and automation adoption within a team, including evaluating tools, building proof of concepts, and leading enablement programs that result in measurable workflow improvements.
• Working knowledge of legal technology and AI-driven contract review tools (e.g., Evisort), with experience in data extraction, metadata management, and building reporting frameworks that serve as the system of record for agreements.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

• Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
• Annual base salary range (excluding equity and bonus): $148,835—$175,100 USD.