Senior Program Manager, Contracts & Analytics

About the role

This role centers on owning the strategic direction and technical execution of Coinbase's Contract Lifecycle Management (CLM) ecosystem. The Senior Program Manager will define the roadmap for CLM tools, including Ironclad, Evisort, and Salesforce, deciding what to build, integrate, or optimize. This involves translating a high-level vision into a prioritized delivery plan and leading in-house development efforts for scalable, integrated contracting solutions.

A key component of the position is driving AI enablement for the Legal Operations team. This means identifying opportunities for automation, developing proof-of-concept solutions with tools like N8N or Claude, and fostering AI fluency through training and adoption programs. The manager will also establish a comprehensive reporting framework for contracts, ensuring data integrity and surfacing actionable insights for leadership.

Success in this role requires leading large, cross-functional initiatives from end-to-end, managing dependencies across various departments such as Legal, Sales, Engineering, and Compliance. The individual will be responsible for communicating roadmap enhancements and strategic recommendations to senior stakeholders, ensuring alignment on contracting priorities and technology investments to deliver projects on time and within scope.

The annual base salary for this role ranges from $148,835 to $175,100 USD, with total compensation potentially including equity and bonus eligibility.

Skills that matter here

• Contract Lifecycle Management: This role requires expert-level, hands-on experience with CLM systems, focusing on workflow design, template management, and reporting.
• AI: The manager will drive AI enablement for Legal Operations, identifying automation opportunities and building proof of concepts.
• Salesforce: Experience with Salesforce is needed for integration planning with CLM systems.
• Ironclad: Expert-level, hands-on experience with Ironclad is a required skill for this position.
• Evisort: Working knowledge of AI-driven contract review tools like Evisort is expected, particularly for data extraction and metadata management.

Who this role suits

• A strategic thinker who can define technology roadmaps and translate vision into actionable plans.
• Someone with a strong background in legal operations or contract management, with a focus on technology-driven solutions.
• An individual who excels at driving adoption of new technologies, particularly AI and automation, within a team.
• A leader capable of managing complex, cross-functional projects and communicating effectively with senior stakeholders.

From the employer

• Own the CLM technology roadmap and backlog, setting strategic direction for what to build, integrate, or optimize across Ironclad, Evisort, Salesforce, and emerging tools, and translating that vision into a prioritized delivery plan.
• Lead in-house builds and workflow development that extend beyond standard SaaS configuration, partnering with Enterprise Architecture and Engineering to design scalable, integrated contracting solutions.
• Drive AI enablement for the Legal Operations team by identifying high-impact automation opportunities, standing up proof of concepts (e.g., N8N, Workato, Claude, Glean), and facilitating trainings, office hours, and adoption programs that raise the team's AI fluency.
• Develop and manage the comprehensive contracts reporting framework and system of record for all agreements, including data extraction, metadata integrity, and data models that surface actionable insights to Institutional Sales and Legal leadership.
• Communicate roadmap enhancements, program outcomes, and strategic recommendations to senior stakeholders, ensuring cross-functional alignment on contracting priorities and technology investments.
• Lead large, cross-functional contracts initiatives end-to-end, managing dependencies across Legal, Sales, Engineering, and Compliance, and delivering on time and within scope.

• 8+ years of program or project management experience within Legal Operations, contract management, or a technology-driven operations function, with a track record of setting strategic direction for tooling and workflows, not just executing on them.
• Demonstrated experience owning a technology roadmap and backlog, including prioritizing build-vs-buy decisions, scoping in-house development work, and partnering with engineering and architecture teams to deliver integrated solutions.
• Expert-level, hands-on experience with Contract Lifecycle Management (CLM) systems (Ironclad required), including workflow design, template management, reporting, and integration planning with platforms like Salesforce.
• Proven ability to drive AI and automation adoption within a team, including evaluating tools, building proof of concepts, and leading enablement programs that result in measurable workflow improvements.
• Working knowledge of legal technology and AI-driven contract review tools (e.g., Evisort), with experience in data extraction, metadata management, and building reporting frameworks that serve as the system of record for agreements.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

• Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
• Annual base salary range (excluding equity and bonus): $148,835—$175,100 USD.