Senior Site Reliability Engineer, Workforce Identity

About the role

In this role at Coinbase, you will be responsible for the reliability and availability of corporate identity and access management systems. This includes managing on-call rotations, incident responses, and conducting root cause analyses to maintain 24/7 uptime for critical services.

You will collaborate with IT, Security, and Engineering teams as a subject matter expert, focusing on identity lifecycle and access control architecture. Success in this position means effectively driving observability and disaster recovery practices across IAM systems while adhering to strict service level agreements.

The salary range for this position is between $112,000 and $188,000, depending on location.

Skills that matter here

• Site Reliability Engineering: This role requires hands-on experience managing IAM platforms to ensure their reliability.
• Identity and Access Management: You will own the IAM systems, focusing on lifecycle management, SSO, and access control.
• DevOps: You will build and maintain CI/CD pipelines to automate deployment processes.
• AWS: Experience with AWS is necessary for managing cloud environments effectively.
• Terraform: You will use Terraform for infrastructure-as-code in cloud environments.
• Go: Proficiency in Go or another modern programming language is required for tooling development.

Who this role suits

• Candidates should have over five years of experience in site reliability or infrastructure engineering.
• You thrive in high-pressure environments and are driven to push past limits.
• You work well in collaborative settings, engaging with multiple teams to drive improvements.
• A proactive approach to problem-solving and a commitment to maintaining high documentation standards are essential.

From the employer

• Own the reliability and availability of corporate IAM systems end-to-end, including on-call rotation, incident response, root cause analysis, and blameless retrospectives to ensure 24x7 uptime for critical identity services.
• Build and maintain CI/CD pipelines and automation tooling to streamline identity platform deployments, eliminate manual operational tasks, and progressively test changes before production rollout.
• Partner with IT, Security, and Engineering teams as a subject matter expert on corporate IAM and DevOps tooling, advising on identity lifecycle, provisioning, SSO, MFA, and access control architecture.
• Drive observability and disaster recovery maturity across IAM systems by defining metrics, implementing monitoring solutions, and designing recovery strategies that meet strict SLA requirements.
• Strengthen documentation standards by creating and maintaining comprehensive runbooks, system configuration guides, and troubleshooting procedures across the identity platform lifecycle.

• 5+ years of experience in site reliability engineering or infrastructure engineering, with hands-on ownership of identity and access management platforms (Okta, Duo, Auth0, EntraID, Ping, or similar).
• Demonstrated success building tooling that solves IAM-specific problems including identity lifecycle and provisioning, SSO, MFA, and ABAC/RBAC at enterprise scale.
• Proficiency in at least one modern programming language (Go, Python, Ruby, Java, or C#) and experience designing and maintaining CI/CD pipelines using Git-based workflows and IaC tools (Terraform or equivalent).
• Track record managing cloud environments (AWS, GCP, or Azure) with infrastructure-as-code, including container orchestration and automated deployment frameworks.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

• Base salary varies by location, with an annual range of $112,000 - $188,000 USD.
• Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).