Staff Product Designer

About the role

This Staff Product Designer role at Alpaca focuses on leading the entire design process for complex web and mobile applications. Responsibilities span from initial user research and discovery through to final execution, ensuring pixel-perfect designs. The designer will be instrumental in understanding the needs of a diverse user base, including global B2B and B2C customers, and advocating for these needs throughout the product development lifecycle.

A key aspect of this position is shaping and evolving design processes within Alpaca. This includes exploring and thoughtfully applying AI to enhance collaboration, creativity, and efficiency in design. The role requires proactive engagement with stakeholders and users to bring projects to fruition, managing multiple product and feature launches while consistently elevating design quality across dashboards.

Success in this role involves a blend of leadership and hands-on contribution. The ideal candidate will have a proven track record of delivering high-quality design across various user touchpoints in a fast-paced environment. They will facilitate alignment across product, engineering, and other teams, using data and research to champion user needs and ensure design consistency across the product ecosystem.

The annual salary for this role ranges from $135,000 to $225,000 USD.

Skills that matter here

• product design: This role requires leading the end-to-end design process for web and mobile applications, from research to execution.
• user research: The designer will deeply understand user needs through research and advocate for them throughout development.
• design processes: This position involves shaping and evolving design processes and rituals, including thoughtful application of AI.
• cross-functional collaboration: The role requires proactively engaging stakeholders and users to bring design projects to life and facilitate team alignment.
• API products: A solid understanding of working with API-based products and advocating for user needs within API development is necessary.
• design systems: The designer will ensure design consistency across the product ecosystem by establishing processes, rituals, and standards.

Who this role suits

• A designer with 12+ years of experience who can both lead design teams and contribute directly to design work.
• Someone passionate about understanding user needs through research and metrics, consistently advocating for user experience.
• An individual who thrives on facilitating alignment across product, engineering, and other teams, using data to support design decisions.
• A professional with a systems-level thinking approach, capable of establishing processes and standards for design consistency.

From the employer

What you'll do:

• Own the design process:
• Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
• Champion user needs:
• Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.
• Shape our design processes:
• Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
• Cross-functional collaboration:
• Proactively bring stakeholders and users through the design process to bring projects to life.
• Execute proactively:
• Manage multiple product and feature launches across our dashboards while consistently raising design quality.

Who you are:

• Experienced:
• You have 12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment.
• Leadership:
• You’ve led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor.
• User-centric:
• You're passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint.
• Collaborative:
• Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research.
• Systems Level Thinking:
• You have experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.
• Technical proficiency:
• You have a solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented.

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.