Staff Product Manager - Builder Experience, Incentive Compensation Management

About the role

This role involves owning the Builder Experience roadmap, focusing on how customers create, test, and maintain incentive compensation plans. The work requires a deep understanding of user workflows, partnering with customers, customer experience teams, and solution architects to identify and resolve friction points. Success means designing solutions that simplify complex modeling logic while retaining the advanced capabilities needed by enterprise clients.

The Staff Product Manager will collaborate closely with engineering, design, and go-to-market teams to bring features from concept to launch and ensure smooth adoption. A key aspect of the role is championing platform thinking, ensuring new solutions integrate seamlessly with existing modeling products by leveraging shared objects, reusable components, and consistent user experience patterns.

The position demands strong clarity and execution, requiring the definition of precise problem statements, measurable outcomes, and success criteria. The individual will ensure that delivery aligns with broader company goals, contributing to CaptivateIQ's mission of transforming sales performance management for high-growth companies like Netflix and Stripe.

The listed salary range for this role is between $150,000 and $220,000 USD.

Skills that matter here

• product management: The role requires extensive experience in product management, specifically in defining and delivering product roadmaps for complex enterprise software.
• data-modeling: Experience with data-modeling is relevant for designing how customers structure and operationalize their incentive compensation plans.
• workflow automation: Understanding workflow automation is key to improving how administrators and builders create and manage compensation processes.
• enterprise SaaS products: The role involves working with enterprise SaaS products, requiring an understanding of the specific needs and complexities of large organizational clients.
• Figma: Comfort with Figma indicates a hands-on approach to design collaboration and user interface development.
• systems thinking: Systems thinking is essential for reasoning about both user interface details and the underlying architecture of the platform.

Who this role suits

• A product leader with 6-8+ years of experience in complex enterprise software.
• Someone who excels at balancing advanced technical capabilities with intuitive user experiences.
• An individual with strong customer empathy, who actively seeks to understand user intent and business context.
• A person who thrives in fast-moving, ambiguous environments and takes initiative to create clarity.

From the employer

What You’ll Do:

• Own the Builder Experience roadmap - define and deliver the vision for how customers model and operationalize their incentive compensation plans.
• Deeply understand user workflows - partner closely with customers, CX, and Solution Architects to identify friction points in how admins and builders create, test, and maintain plans.
• Balance intuitiveness with power - design solutions that make modeling logic and workflows feel simple without limiting advanced capabilities required by enterprise clients.
• Collaborate across teams - work hand-in-hand with engineering, design, and GTM to bring features from concept to launch, and ensure smooth adoption across customers.
• Champion platform thinking - ensure your solutions integrate seamlessly with the broader ecosystem of modeling products, leveraging shared objects, reusable components, and consistent UX patterns.
• Drive clarity and execution - define crisp problem statements, measurable outcomes, and success criteria; ensure delivery aligns with broader company goals.

What You’ll Bring:

• 6-8+ years of product management and or domain-relevant experience, ideally with data-modeling, workflow automation, or enterprise SaaS products.
• A track record of shipping complex, technical products that balance power and usability - experience in areas like modeling interfaces, configuration tools, or workflow design is a plus.
• Strong customer empathy and curiosity - you go deep to understand user intent, edge cases, and business context.
• Strong product sense paired with systems thinking - you can reason about both UI/UX details and underlying architecture.
• Excellent written and verbal communication skills - able to synthesize complexity into clarity for cross-functional partners.
• Comfort with hands-on collaboration in Figma, user sessions, and with engineering on implementation details.
• A bias toward action - thrives in ambiguous, fast-moving environments where clarity emerges through doing.

Benefits:

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.