Strategy & Operations Manager

About the role

This role focuses on driving Binance's market expansion and service launches. You will work closely with leadership to shape strategic plans, coordinating efforts with government relations, marketing, and technology teams. A key aspect involves ensuring operational standards are met for licensing, exchange operations, and product development, collaborating with business owners and country managers.

A significant part of the work involves data analysis. You will use data dashboards to refine user experience, monitor operating metrics, and report findings to identify areas for improvement. This includes recommending and implementing action plans based on data insights. The role requires a hands-on approach to pulling and analyzing data to support strategic decisions.

Success in this position means partnering with cross-functional teams to define changes and design experiments. You will leverage region-specific data and insights to implement these changes across product operations. The environment is fast-paced and constantly evolving, requiring an entrepreneurial mindset and the ability to build strong relationships across cultures.

The annual salary for this role is between $75,000 and $125,000 USD.

Skills that matter here

• management consulting: Experience in this field is valued for its focus on strategic problem-solving and operational efficiency, directly applicable to guiding Binance's expansion.
• operations at a high-growth start-up: This background provides relevant experience in managing rapid scaling and adapting to dynamic environments within a fast-developing company.
• Data-focused: The role requires the ability to extract and analyze data from dashboards to identify operational improvements and inform strategic decisions.
• Strong communicator: Effective communication is essential for explaining complex business problems, building business cases, and influencing operations strategy at an executive level.
• Entrepreneurship mentality: This mindset is required for a self-starter who can lead innovative and sustainable operations, taking ownership of initiatives.
• Cross-cultural interpersonal skills: Building and managing relationships with diverse teams, colleagues, and external partners is crucial for collaborating in a global organization.

Who this role suits

• Someone with a proven track record in management consulting or operations within a rapidly growing startup.
• An individual who is comfortable with extensive data analysis and can translate insights into actionable strategies.
• A person who thrives in a constantly changing, high-growth environment and possesses an entrepreneurial drive.
• A strong communicator capable of influencing stakeholders and building relationships across different cultures.

From the employer

• Assist the leadership in leading expansion plans for the market and shape the plan for launching new services while ensuring strong coordination with Government Relations, Marketing and Tech teams along the way
• Work with relevant business owners and country managers to ensure world-class operational standards in areas such as licensing, local exchange operations, products and growth etc.
• Work extensively with data dashboards to refine user experience, to monitor and report operating metrics to proactively identify areas of improvement and recommend and implement action plans
• Partner with cross functional teams, using region specific data and insight to define changes, design experiments, and implement those changes across our product operations.

• 3+ years of proven success in a similar role - management consulting, operations at a high-growth start-up, etc
• Data-focused: Able to roll up your sleeves to pull and analyze the data. Understand what data is needed and scale across the region
• Strong communicator: outstanding executive-level verbal and written communication skills, ability to clearly explain complex business problems and build business cases and quantitative models that will inform and influence our operations strategy
• Entrepreneurship mentality: Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation
• Cross-cultural interpersonal skills: Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
• Passion for crypto and digital assets: We are trying to change an entire industry and it will take time. Passion is what gets you excited to come into work every morning
• Experience with high-growth settings: comfort working in a high growth, constantly changing environment.

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).