Strategy & Operations Manager

Remote $75k–$125k 2 months ago full-time quality 7.4/10

Role in brief

Binance, a major blockchain ecosystem, seeks a Strategy & Operations Manager to drive market expansion and operational excellence. This role involves collaborating with various teams to launch new services and improve user experience through data analysis. It suits a data-focused individual with management consulting or startup operations experience and a passion for crypto.

About the role

This role focuses on driving strategic expansion and operational improvements within Binance's global blockchain ecosystem. You will assist leadership in planning market growth and launching new services, ensuring close coordination with government relations, marketing, and technology teams. The position requires a proactive approach to maintaining high operational standards across licensing, exchange operations, and product development.

A key part of this role involves extensive use of data to refine user experience and monitor operating metrics. You will analyze data dashboards to identify areas for improvement, then recommend and implement action plans. This requires collaborating with cross-functional teams to define changes, design experiments, and implement solutions based on region-specific data and insights.

Success in this position means effectively partnering with various internal teams and country managers to ensure world-class operational standards. You will contribute to advancing the freedom of money and improving financial access globally by leveraging digital assets. The ideal candidate will thrive in a fast-paced, high-growth environment, contributing to an inclusive financial ecosystem.

The salary for this role ranges from $75,000 to $125,000 annually.

Skills that matter here

  • Data-focused: This role requires pulling and analyzing data from dashboards to identify operational improvements and refine user experience.
  • Strong communicator: You will need to explain complex business problems and build business cases to influence operations strategy at an executive level.
  • Entrepreneurship mentality: The position requires a self-starter who can lead innovative and sustainable operations.
  • Cross-cultural interpersonal skills: You will build and manage strong relationships with internal teams, colleagues, and external partners across different cultures.
  • Passion for crypto and digital assets: This passion is essential for driving change within the industry and maintaining enthusiasm for the role's long-term goals.
  • Experience with high-growth settings: The role operates within a constantly changing, high-growth environment, requiring comfort and adaptability.

Who this role suits

  • A person with a background in management consulting or operations at a high-growth startup.
  • Someone who is comfortable with detailed data analysis and can translate insights into actionable plans.
  • An individual who can clearly articulate complex ideas and build strong relationships across diverse teams.
  • A self-motivated leader with an entrepreneurial mindset who thrives in dynamic environments.

From the employer

  • Assist the leadership in leading expansion plans for the market and shape the plan for launching new services while ensuring strong coordination with Government Relations, Marketing and Tech teams along the way
  • Work with relevant business owners and country managers to ensure world-class operational standards in areas such as licensing, local exchange operations, products and growth etc.
  • Work extensively with data dashboards to refine user experience, to monitor and report operating metrics to proactively identify areas of improvement and recommend and implement action plans
  • Partner with cross functional teams, using region specific data and insight to define changes, design experiments, and implement those changes across our product operations.
  • 3+ years of proven success in a similar role - management consulting, operations at a high-growth start-up, etc
  • Data-focused: Able to roll up your sleeves to pull and analyze the data. Understand what data is needed and scale across the region
  • Strong communicator: outstanding executive-level verbal and written communication skills, ability to clearly explain complex business problems and build business cases and quantitative models that will inform and influence our operations strategy
  • Entrepreneurship mentality: Must be a self-starter and leader that assumes the risks and rewards of running an innovative sustainable operation
  • Cross-cultural interpersonal skills: Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
  • Passion for crypto and digital assets: We are trying to change an entire industry and it will take time. Passion is what gets you excited to come into work every morning
  • Experience with high-growth settings: comfort working in a high growth, constantly changing environment.
  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).

Questions about this role

What is the remote work policy for this role?

This position is a work-from-home arrangement, though the specific setup may vary depending on the business team's nature.

What level of experience is required for this position?

Candidates should have at least 3 years of proven success in a similar role, such as management consulting or operations at a high-growth startup.

What are the core skills needed for this role?

Key requirements include being data-focused, a strong communicator, having an entrepreneurial mentality, possessing cross-cultural interpersonal skills, and a passion for crypto and digital assets.

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Before you apply

  • Legitimate employers never ask you to pay anything to apply or get hired.
  • Never share seed phrases or private keys. No real job needs them.
  • Do not install software ("test tasks", "trading tools", "video call clients") sent during hiring.
  • Check that the application page's domain really belongs to Binance.